2 MPS DEGRADED TO 2 MPM

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clinton cruickshank
New member
Username: Traveler

Post Number: 1
Registered: 03-2009
Posted on Monday, March 16, 2009 - 03:50 pm:   

I have an emergency because my S/N 2950 2 MPS (120mpm) software, purchased 2/26/2007. is only sending approximately 20 MPM (message per minute). We are using a set or battery of 14 modems to send the 2 MPS. This poor performance is seriously creating problems because we're logging in our commitment to send the messages of our clients. ¡¡¡HELP PLEASE!!!
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 590
Registered: 08-2008
Posted on Monday, March 16, 2009 - 10:14 pm:   

Hi Clinton,

Can you provide any more details?

It sounds like maybe some of the modems are off-line?

As a starting point, could you post the SMSOUT-yyyymmdd.LOG file?

Actually, I'd like to see that file and the SMSWEB-yyyymmdd.LOG file.

E-mail that file to nowsms@nowsms.com with a subject line of "Attention: Des". Also, post a reply here letting me know that you've sent those files. That way I know to look through our e-mail system to find the files.

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Des
NowSMS Support