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Jean-Michel LIBOCK
New member
Username: Bc000012

Post Number: 1
Registered: 07-2024
Posted on Wednesday, July 10, 2024 - 09:21 am:   

Hi Team,
SMS messages are stuck in the queue
attached screenshotPicture
Jean-Michel LIBOCK
New member
Username: Bc000012

Post Number: 1
Registered: 07-2024
Posted on Tuesday, July 09, 2024 - 11:51 am:   

Hi ,
As the screenshot illustrates, SMS messages remain in the Queue instead of being forwarded to our customers

jpg
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8533
Registered: 10-2002
Posted on Wednesday, July 10, 2024 - 05:17 pm:   

Hi,

I don't know enough (or anything for that matter) about your configuration, which makes it difficult to answer your question.

For the quickest resolution send your SMSGW.INI to nowsmstech@nowsms.com which will give me a complete picture of how your system is configured. Do not post it here as it contains username & password for your provider accounts.

Has this system been installed and working for a while before this problem started, or is it a new install?

If not new, were any configuration changes made recently?

How many SMSC connections?

Are you using accounting callbacks? (This is when an URL callback is manually added in SMSGW.INI)

In the properties for your SMSC connections, is "Support any outbound message traffic" enabled/checked for at least one of your SMSC connections?

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