SMS with no Keywords

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Jaydeep Chakravartty
New member
Username: Jaydeep

Post Number: 1
Registered: 12-2008
Posted on Wednesday, December 10, 2008 - 05:34 pm:   

Hi,

We recently purchased a SMS gateway from NowSms, and we are just learning the way around.

We can create Keywords and all is working fine. We have a unique shortcode.

My Question is, what happens if we receive a text message with no keyword? Does it get lost some where? Is there a way to retreive those messages?

Cheers

Jay
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 314
Registered: 08-2008
Posted on Wednesday, December 10, 2008 - 08:19 pm:   

Hi Jay,

Use a keyword of * ... that is a catch-all to match 0 or more characters.

The way that it works is that the command with the longest keyword match gets the command. So other keyword matches (as long as they are more than one character) would be a longer match than *.

--
Des
NowSMS Support
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 315
Registered: 08-2008
Posted on Wednesday, December 10, 2008 - 08:20 pm:   

I should also mention that you can use * together with other letters in the keyword match, such as A* to catch any messages that start with the letter A (case insensitive).
Jaydeep Chakravartty
New member
Username: Jaydeep

Post Number: 2
Registered: 12-2008
Posted on Thursday, December 11, 2008 - 01:18 pm:   

Hi,

Thanks very much for your response.

So, if i use a keyword with "*" and use the command mailto: Support@abc.com --- any SMS that we receive with out any keyword will be directed to that mail box.

Cheers

Jay
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 316
Registered: 08-2008
Posted on Thursday, December 11, 2008 - 03:13 pm:   

Hi Jay,

Yes that is correct.

If you haven't done any other commands with a "mailto:" link yet ... that can be a bit tricky to get working in some situations.

1.) The MMSC service needs to be active (it provides the SMTP services).

2.) By default, NowSMS tries to act as a smart mailer and performs DNS lookups to try to deliver e-mail. That might not work if you have limited external connectivity. As an alternative, configure an "SMTP Relay Host" in the MMSC configuration ... then NowSMS will route all outbound e-mail message through that SMTP server.

Cheers,

--
Des
NowSMS Support