Delivery Reports Don't work?

Delivery Reports Don't work? SearchSearch
Author Message
Daniel Tok
New member
Username: Dantok

Post Number: 1
Registered: 02-2009
Posted on Monday, February 23, 2009 - 06:25 am:   

Strange. I entered the &ReceiptRequested=Yes at the end of URLS and at the SMSGW.INI folder. Yet, when i sent an test sms to my phone. I get the SMS. but i do not get the delivery report. Any ideas why?
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 504
Registered: 08-2008
Posted on Monday, February 23, 2009 - 01:39 pm:   

Hi Daniel,

Two possibilities ...

1.) Your service provider (or if you are using a GSM modem, your modem) does not support them.

If you are using a GSM modem, then most phones with modem capabilities do not support delivery reports.

If you are using CIMD or UCP/EMI, this capability was just added for these protocols (see http://blog.nowsms.com/2008/11/nowsms-update-available-for-test.html).

There are no special issues with SMPP, unless you are trying to run an extremely old version of NowSMS downloaded from another web site.

2.) A configuration issue.

I don't really know anything about your configuration (for example, What type of SMSC connection do you have? What version of NowSMS?), so I can't make any guesses about configuration issues. But, in general, delivery reports come back in like standard SMS messages, so I would wonder if you are seeing any received messages in your SMSIN-yyyymmdd.LOG that might be delivery reports.

Provide more details about your configuration, and I should be able to provide better guidance.

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Des
NowSMS Support
Daniel Tok
New member
Username: Dantok

Post Number: 2
Registered: 02-2009
Posted on Monday, February 23, 2009 - 09:03 pm:   

Ahh! That explains why. I love your sms gateway, it's so easy and simple to write scripts for it!

I tried using a Huawei E170, and the reports work. Didn't know reports don't work for mobile phones.

Btw, if a report is received, is it possible to pharse the data on the report to a MYSQL database?
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 509
Registered: 08-2008
Posted on Monday, February 23, 2009 - 09:18 pm:   

Hi Daniel,

Yes, often they do not work on mobile phones.

I've seen them work on some SonyEricsson models ... but most often there are simply no delivery reports.

In a few rare cases, if you change the "SMS Message Storage" setting to "Direct to Modem" under "Properties" of the modem in the "SMSC" list of NowSMS ... then this will enable the delivery reports. I forgot to mention that before, but that is worth a try.

To get the delivery reports into your database, the following thread is a great source of information:

http://support.nowsms.com/discus/messages/1/24078.html

Scroll down to the 12th posting on that thread, and that's the best "complete" explanation.

So basically, delivery reports are going to come back to you as received SMS messages, and you are going to route them to a 2-way command (usually HTTP based) for you to process them and update your database.

I hope that helps.

--
Des
NowSMS Support
Daniel Tok
New member
Username: Dantok

Post Number: 3
Registered: 02-2009
Posted on Monday, February 23, 2009 - 09:22 pm:   

Wow, you guys sure work long hours. How do i go about purchasing this gateway? How much does it cost as well?
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 519
Registered: 08-2008
Posted on Thursday, February 26, 2009 - 03:41 pm:   

Sorry replies can be a bit erratic at times (usually when the answers are simple like this one).

For pricing/sales information, visit the following link: http://www.nowsms.com/contact.htm

Give us a call, drop us an e-mail, or fill out the web form.

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Des
NowSMS Support