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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through July 14, 2004 ⬆ |
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| Author | Message | |||
| DEEP Unregistered guest |
Hi, I have downlowded and tested NowSMS with Clickatell service by Http integration, and found a single diference in sending sms trought NowSMS and directly from Clickatell web interface. If i send a unicode string with over 70 Character using NowSMS web interface (wich tells me that will send 2 SMS) i will be charged by clickatell 2 credits (as for 2 SMS), But if i use the same string and send the SMS by the web interface provided by Clickatell services i will be charged only one credit. Can you please explain what im doing wrong, is it possible to configure NowSMS to not break the message in to 2 SMS. Example of the string im using contains characters like € â ã ç & #, and both arrive correctly on the GSM phone as one message, but from Nowsms costs me 2 SMS and from clickatell only one. Can you help on this? Best regards, NDL | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 2930 Registered: 10-2002 |
Hi NDL, It sounds like Clickatell might not realise that they are offering a bargain. Are you connecting NowSMS to Clickatell using SMPP or HTTP? There is an option in the HTTP setup, where you can check "Send Long Messages without Segmentation". This means that we don't do the segmenting of the message, and pass all of the data in one request (letting the service provider perform the segmentation). -bn | |||
| DEEP Unregistered guest |
Hi Bryce, We are using Http integration to clickatell, this are the strings we are using: URL for text:"/http/sendmsg?api_id=xxxxxx&user=@@UserName@@&password=@@Password@@&to=@@P honeNumber@@&text=@@Text@@&from=@@Sender@@" URL for Binary: "/http/sendmsg?api_id=xxxxxx&user=@@UserName@@&password=@@Password@@&to=@@PhoneN umber@@&udh=@@UDH@@&text=@@Text@@&from=@@Sender@@&unicode=1" I have checked the option "send long messages without segmentation" and no messages are delivered from the nowsms gateway to clickatell!!! Is something wrong with the string? Apreciate you help, thank you Bryce Regards, NDL | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 2939 Registered: 10-2002 |
NDL, Oops. It looks like that feature is not working like it supposed to. Give me a day or two to investigate this more fully. -bn | |||
| DEEP Unregistered guest |
Hi Bryce, Any news on the "send long messages without segmentation" situation? Best regards NDL | |||
| DEEP Unregistered guest |
Hi Bryce, Sorry to bother again, but we need to test the segmentation feature to make some internal options, do you have any news? Best regards NDL | |||
| DEEP Unregistered guest |
Hi again, Any news on the segmentation issue Bryce. Sorry, but i have confirmed several times that sending the same string with euro and other portuguese character from clickatell interface only uses 1 sms for more than 70 characters, but using the same string with nowsms costs 2 sms and there for whebn delivered to clickatell trought http connection it costs 2 sms. Please help, we are at a stand and need a quick solution best Regards NDL | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 2978 Registered: 10-2002 |
Hi NDL, It has taken us awhile to work through this issue, but the "Send long messages without segmentation" issue has been fixed. There is an update that can be downloaded at the following URL: http://www.nowsms.com/download/nowsms550c.zip I have not tried this against Clickatell, so please advise how it works for you. -bn | |||
| DEEP Unregistered guest |
Hi Bryce, I have downloaded and tested the new release but even with the options send without segmentation it costs me 2 sms to send the string with nowsms. Is it possible to send the message without breaking it in to 2 SMS when using unicode string over 70 characteres? If i send this string "teste com € e com mais o simbolo ç e mais â emais à e mais % até fazer mais de 70 caracteres." with 93 caracteres directly from clickatell http interface... it costs me 1 credit (1 SMS). If i use the same string and send the message from NowSMS connected to clickatell by Http integration it costs me 2 credits (as in 2 SMS). But both messages arrive at the mobile phone as one message. Im sending messages to Portugal mobile network, do you think its possible to do something about this? I would apreciate it very mutch. Best Regards NDL | |||
| DEEP Unregistered guest |
Bryce, Im so desperate.... regards, NDL | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 3019 Registered: 10-2002 |
Hi NDL, I don't think Clickatell realises what is occurring. At the end of the day, that message would need to go out over the network as 2 messages (to preserve characters "ç" and "â" which are only available with Unicode encoding). The "Send Long Messages without Segmentation" setting in NowSMS is working correctly. I see that when I enable this setting, we send it out to the SMSC in a single request. But I suspect that Clickatell sees that this requires 2 messages, whereas their parsing engine doesn't realise that when that particular message is submitted as text, it also requires 2 messages (and they just charge you for 1). I see we are sending it out as a Unicode binary string. I've been thinking for awhile that we could use support for a separate Unicode URL template when connecting to an HTTP based SMSC. But I'm not sure that would help you. What encoding are you using when you submit the above text directly via HTTP? Are you putting the special characters directly in the URL, or are you encoding them in some way? I'll see if there's something that we can do ... but I also expect that once Clickatell realises this bug, they'll probably be fixing it shortly as well. -bn | |||
