Unable to receive SMS

Unable to receive SMS SearchSearch
Author Message
Kiyam Birsojit Singh
New member
Username: Birsojit

Post Number: 1
Registered: 11-2010
Posted on Sunday, November 28, 2010 - 04:23 pm:   

I can sent SMS but unable to receive SMS. I have select the Receive SMS Message from the Modem Connection but still unable to receive SMS. I am using an bluetooth modem.

With Regards,
Birsojit
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 2664
Registered: 08-2008
Posted on Sunday, November 28, 2010 - 06:38 pm:   

Hi Birosjit,

What modem are you using? Since it's a Bluetooth connection, I'm guessing that it is a mobile phone.

There is a limitation of most Nokia phones (except for very old models) that they only support sending messages via the GSM modem interface ... their GSM modem interface does not support delivering received messages.

So, if this is a Nokia phone, there's nothing you can do to enable received SMS messages to be processed. I can only recommend a dedicated GSM modem device which would not have such limitations. (Some discussion of USB GSM modems can be found here: http://www.nowsms.com/tag/gsm-modem).

For some other modems, you may be able to fix the problem by selecting a different "SMS Message Storage" option under the "Properties" of the modem in the SMSC list.

If this is not a Nokia phone (where there are known limitations), I'd suggest enabling the SMSDEBUG.LOG. Restart the NowSMS service, and then post the SMSDEBUG.LOG in reply so that I can look at how the modem responds to init commands to see if this provides any clues.

--
Des
NowSMS Support
Kiyam Birsojit Singh
New member
Username: Birsojit

Post Number: 2
Registered: 11-2010
Posted on Sunday, November 28, 2010 - 07:09 pm:   

I am using Nokia 5233. and the SMSDEBUG.LOG are as follows :-

00:36:50:463 [0] UseRouteCache: No
00:36:52:569 [0] main: Now SMS/MMS Gateway v2010.11.04 Web server started on port number 8800
00:36:52:569 [0] main: preferred sender = 9856398368,Standard Modem over Bluetooth link
00:36:52:585 [3] ThreadProcessModem: Standard Modem over Bluetooth link
00:36:52:585 [3] ThreadProcessModem: Before ModemAllocate - Standard Modem over Bluetooth link
00:36:52:601 [3] ThreadProcessModem: After ModemAllocate - Standard Modem over Bluetooth link - OK
00:36:52:601 [3] ThreadProcessModem: Re-initializing modem: Standard Modem over Bluetooth link ...
00:36:54:270 [3] ThreadProcessModem: ATI0
00:36:54:270 [3] ThreadProcessModem:
Nokia

OK

00:36:54:317 [3] ModemTest: Standard Modem over Bluetooth link
00:36:54:395 [3] ModemTest: OK
00:36:54:395 [3] ThreadProcessModem: AT+CPMS?
00:36:54:410 [3] ThreadProcessModem:
+CPMS: ,,,,,,,,

OK

00:36:54:410 [3] ThreadProcessModem: AT+CNMI=2,0
00:36:54:426 [3] ThreadProcessModem:
ERROR

00:36:54:426 [3] ThreadProcessModem: AT+CNMI?
00:36:54:441 [3] ThreadProcessModem:
ERROR

00:36:54:441 [3] ThreadProcessModem: AT+CNMI?
00:36:54:457 [3] ThreadProcessModem:
ERROR

00:36:54:457 [3] ThreadProcessModem: AT+CPMS=?
00:36:54:473 [3] ThreadProcessModem:
+CPMS: (),(),()

OK

00:36:54:488 [3] ThreadProcessModem: AT+CNMI?
00:36:54:504 [3] ThreadProcessModem:
ERROR

00:36:54:504 [3] ThreadProcessModem: AT+CNMI=?
00:36:54:519 [3] ThreadProcessModem:
ERROR

00:36:54:519 [3] ThreadProcessModem: AT+COPS?
00:36:54:535 [3] ThreadProcessModem:
+COPS: 0,2,"40433",0

OK

00:36:54:535 [3] ThreadProcessModem: AT+CSQ
00:36:54:551 [3] ThreadProcessModem:
+CSQ: 19,99

OK

00:36:54:551 [3] ThreadProcessModem: AT+CNUM
00:36:54:566 [3] ThreadProcessModem:
OK

00:36:54:566 [3] ThreadProcessModem: Modem initialization complete: Standard Modem over Bluetooth link
00:36:54:582 [3] ModemReceiveMessages: AT+CPMS="SM"

00:36:54:582 [3] ModemReceiveMessages:
ERROR

00:36:54:597 [3] ModemReceiveMessages: AT+CPMS="ME"

00:36:54:597 [3] ModemReceiveMessages:
ERROR

00:36:58:154 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:02:210 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:06:266 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:10:026 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:12:179 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:16:203 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:20:228 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:24:253 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:28:044 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:30:197 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:34:221 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:38:293 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:42:053 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:44:237 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:48:059 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:50:211 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:54:267 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:37:58:058 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:38:00:242 [3] ModemReceiveMessages: Modem does not support polling for received messages
00:38:04:298 [3] ModemReceiveMessages: Modem does not support polling for received messages
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 2665
Registered: 08-2008
Posted on Sunday, November 28, 2010 - 07:13 pm:   

Hi Birosjit,

Sorry, it's a Nokia phone, and the GSM modem implementation in almost all Nokia phones supports sending messages only.

To be able to process received messages, you need a different modem (preferably a dedicated GSM modem device instead of a phone).

--
Des
NowSMS Support