How can I purge the SMS IN queue for a specific SMS User?

How can I purge the SMS IN queue for a specific SMS User? SearchSearch
Author Message
Dave Baddeley
New member
Username: Davebaddeley

Post Number: 20
Registered: 06-2011
Posted on Wednesday, June 12, 2019 - 06:39 pm:   

Hi I'm hoping you can advise me how to list the queued inbound SMS for a SMS User where we have enabled the "Accept received messages for user" option is set. Curiously when I click stats for a user they come up blank.

In addition to this I would also like to understand how to purge the inbound SMS for a specific SMS User, so that when they rebind via SMPP they do not receive any backlogged inbound SMS. So far I have tried disabled the "Accept received messages for user" option for the user and re-enabling as I was told that would purge the inbound SMS but it did not work.

Any help appreciated.}
Dave Baddeley
New member
Username: Davebaddeley

Post Number: 21
Registered: 06-2011
Posted on Friday, June 14, 2019 - 05:59 pm:   

Can I ask for help on the above ASAP please as I have customers waiting for a response from us. Thanks
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 6011
Registered: 08-2008
Posted on Friday, June 14, 2019 - 06:57 pm:   

Hi Dave,

Messages are queued in the directory USERS/accountname/Q, and can be manually deleted.

The only place this is accessible in the UI is if you login to the web interface with that account, and visit Settings/Inbox.

--
Des
NowSMS Support
Dave Baddeley
New member
Username: Davebaddeley

Post Number: 22
Registered: 06-2011
Posted on Monday, June 17, 2019 - 09:04 am:   

Thanks Des, ar einbounds named *.in?