Long Delay Loading Admin/System Configuration Web Page

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Author Message
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8403
Registered: 10-2002
Posted on Thursday, March 04, 2021 - 02:23 pm:   

Another interesting question from our support mailbox:


quote:

We got other issue while clicking on Admin => System Configuration tab it was very slow take time around 1/min to loading the page. Could you give recommendation?


Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8404
Registered: 10-2002
Posted on Thursday, March 04, 2021 - 02:29 pm:   

There is a known issue that we have yet to address (as of version 2021.03.01), where every time the “System Configuration” page is displayed, the server downloads a small text file from https://nowsms.com and displays information if there is an update available.

This check can cause a delay if your server is locked down and does not have external internet access.

We are planning to move this feature so that the update check is only performed on demand. However, we have not released this change yet (it is expected by 2021.03.15).

This problem can be worked around by defining a /etc/hosts file entry pointing nowsms.com to 127.0.0.1. This will cause the update check to quickly fail, so that it does not produce a delay.

Regards,

Bryce Norwood
NowSMS Support

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