Nowsms trial is quarantine as trojan

Nowsms trial is quarantine as trojan SearchSearch
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Johanes Soetanto
New member
Username: Otnateos

Post Number: 3
Registered: 04-2010
Posted on Friday, May 07, 2010 - 05:15 am:   

Hi,

can anyone tell me why the trial software is quarantine by my anti-virus (ESET NOD32) as potential trojan when writing one of the TMP file.

i am running on win 7 btw
Johanes Soetanto
New member
Username: Otnateos

Post Number: 4
Registered: 04-2010
Posted on Friday, May 07, 2010 - 06:02 am:   

the filename is ~GLH000a.TMP
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 2082
Registered: 08-2008
Posted on Saturday, May 08, 2010 - 03:04 pm:   

Hi,

We've had past issues with ESET reporting false errors.

You should be able to update your virus definitions to resolve the problem.

http://support.nowsms.com/discus/messages/1/41707.html

The temporary file in question is a DLL that runs as part of the installation process. I don't know why our installer program gives it a temporary filename, but this is normal.

Do make sure that the download is from our web site ... http://www.nowsms.com/downloads/smsmmsgateway.htm ... and not from a 3rd party site.

If the problem persists, please let us know. This issue does sound different from one I posted in the link above.

--
Des
NowSMS Support

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