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NowSMS Support Forums ⬆ NowSMS Lite Support ⬆ |
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| Author | Message | |||
| andrew bilham New member Username: Sovereign Post Number: 12 Registered: 04-2013 |
Sorry for all the post. we really want to get this software working so we can pay for it and use it. But really struggling to get it working. i am getting the above message when i test MMS setting. I am using the following settings (see attached),Do i need to set anything up on the uCAN software?  | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4446 Registered: 08-2008 |
A lot of operators have been retiring their WAP1 gateways. We've compiled an updated list of operator MMS settings (http://www.nowsms.com/mobile-operator-mmsc-settings), but have yet to update our software downloads with the new list. Change the WAP Gateway Address to http://149.254.211.10:8080 and it should work. -- Des NowSMS Support | |||
| andrew bilham New member Username: Sovereign Post Number: 13 Registered: 04-2013 |
Perfect that seemed to work but i get this when sending a test mms: Retry Pending - MM1 - got unknown response - HTTP Status: 504 Gateway Time-out,TEST3439.MMS Any ideas??? | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4448 Registered: 08-2008 |
Move the SIM card to a phone and make sure you can send MMS using it. (If the SIM card came with the modem, it might not be provisioned for MMS.) | |||
| andrew bilham New member Username: Sovereign Post Number: 14 Registered: 04-2013 |
i have done this and it can send and receive messages | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4449 Registered: 08-2008 |
There should be an MMSWAPDEBUG.LOG (if not, enable it on the "Serial #" page and try sending another message). I'd like to take a look at that ... post in reply here with that file as an attachment ... or send it via e-mail to nowsms@nowsms.com with Attention: Des in the subject line. Also, on your local network, please let me know what IP address and netmask you are using. (Use the command IPCONFIG /all from a command prompt Window if unsure. Sometimes when private networks use a 10.series address this can cause confusion because the operator is using the same range. (If you do send via e-mail, drop a quick reply here so that I can promptly look at the log file.) -- Des NowSMS Support | |||
| andrew bilham New member Username: Sovereign Post Number: 15 Registered: 04-2013 |
email sent. Regards | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4451 Registered: 08-2008 |
Got the log. I need to discuss this with my colleagues ... it is not what I expected. I assumed we were timing out and not getting a response back. But actually the T-Mobile gateway is reporting a timeout error, like there is an internal network problem on their end. This needs more research, so it might take longer than I initially expected. | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4452 Registered: 08-2008 |
While I do some more checking, try this alternate setting for the WAP Gateway Address: http://149.254.201.135:8080 | |||
| andrew bilham New member Username: Sovereign Post Number: 16 Registered: 04-2013 |
Des, have tried that and get the same error. Thanks for that. | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4453 Registered: 08-2008 |
One more quick idea ... try removing the / from the end of the MMS Server URL ... http://mmsc.t-mobile.co.uk:8002 Syntactically it should be the same with or without the change, but official phone settings from Tmo do not include the / | |||
| andrew bilham New member Username: Sovereign Post Number: 17 Registered: 04-2013 |
WOW! it was that. i can now send MMS but not receive. | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4454 Registered: 08-2008 |
That is odd. I know that server address used to work, but we have seen some changes recently with customers who use Orange UK, and since they are merged with TMO into EE, it is likely that they are now using the same infrastructure. On to receiving MMS ... Does the SMS received counter increase when an MMS is sent to the modem phone number? Assuming that it does, locate and manually edit the MMSC.INI configuration file, adding the following settings under the [MMSC] section header: HeaderUserAgent=iPhoneOS/4.2.1 (8C148) HeaderProfile=http://www.apple.com/mms/uaprof.rdf We ran into this issue with Orange in the UK earlier this year ... they stopped delivering MMS messages to previously working systems until these settings were added. The MMSC wants to know what phone model to format the message for, and these settings indicate an iPhone. (We'd prefer that the MMSC not do any phone specific formatting, but this is least intrusive.) These settings are applied by default in future releases, but can be manually applied now. -- Des NowSMS Support | |||
| andrew bilham New member Username: Sovereign Post Number: 18 Registered: 04-2013 |
the counter doesnt seem to increase. i have the modem on manualy connect is this correct? | |||
| andrew bilham New member Username: Sovereign Post Number: 19 Registered: 04-2013 |
i cant seem to locate an mmsc.ini file? | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 8065 Registered: 10-2002 |
Hi Andrew, MMSC.INI can be found in the ProgramData\NowSMS directory. (On most Windows installs, ProgramData is a hidden directory, so it can be hard to find.) Can you verify that you are able to receive SMS messages with the modem? Send a text in to the modem and let's see if that "SMS Received" message counter is increasing. We need to determine if the issue is a general SMS issue or MMS specific. Sorry you seem to be encountering so much difficulty! -bn Bryce Norwood Now SMS/MMS Support | |||
| andrew bilham New member Username: Sovereign Post Number: 20 Registered: 04-2013 |
Bryce, thanks for that. yes it does receive SMS. | |||
| andrew bilham New member Username: Sovereign Post Number: 21 Registered: 04-2013 |
Sent email to you guys | |||
