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FRaveau
Frequent Contributor
Username: Fraveau

Post Number: 53
Registered: 06-2012
Posted on Thursday, May 02, 2013 - 03:16 pm:   

Hi there,

I've been able to setup MMS2Mail and Mail2MMS using the company's SMTP server but there are two things about the MMS in the Mail2MMS that should be improved in order to get a maximized user experience:

1/ The received MMS contains a lot of added empty lines.

2/ the multimedia content is not displayed in the first place, you have to enter into the MMS detail to see it, which is unusual. The handset seams to consider it's an additionnal content and thus don't show it in the MMS list, despite there is no "first" content.

Please fin attached some pictures of a dialog between a GSM user and a Mail user, from the GSM point of view, using a Galaxy S2 phone.

Is there anything planed to do to improve this?

Regards,

Franck

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Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4463
Registered: 08-2008
Posted on Friday, May 03, 2013 - 04:26 pm:   

Hi Franck,

That is a good point.

We do filter quoted text when routing e-mail to SMS. This same logic should be applied when routing e-mail to MMS. I will submit an engineering request.

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Des
NowSMS Support
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4480
Registered: 08-2008
Posted on Friday, May 17, 2013 - 09:21 pm:   

Hi Franck,

Someone in another thread (http://support.nowsms.com/discus/messages/485/71726.html) pointed out to me that there are actually two issues here.

When I first read your message, I focused on the quoted text issue .... how it made the message less readable... and how the long text was hiding the attached picture.

Different Android skins (and different versions of Android) handle things slightly different. And in many cases, even with short text and a picture, the picture was hidden behind a "play" button.

In an updated version of NowSMS, we are addressing two issues:

1.) For e-mail to MMS, we are removing "quoted text" (sometimes called "original text") when converting the e-mail to MMS. So the lines that start with ">" will not appear in the MMS.

2.) Auto generated SMIL that contains one image plus text will be set for a single page display instead of multiple pages, avoiding the play button.

An updated version of NowSMS with these changes is now available at http://www.nowsms.com/download/nowsms20130515.zip.

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Des
NowSMS Support
FRaveau
Frequent Contributor
Username: Fraveau

Post Number: 54
Registered: 06-2012
Posted on Monday, May 20, 2013 - 03:54 pm:   

Hi,

It's much better! The single page makes the mms much more readable as well as the avoided lines starting with the ">".

But empty lines are still added: Even a mail with only one word in its body and an attachmenet terminates as a 10 lines MMS. Despite it's now very much acceptable, is there any additionnal improvments possible?


Regards

Thank you
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4486
Registered: 08-2008
Posted on Monday, May 20, 2013 - 04:43 pm:   

Hi Franck,

We don't really understand where the blank lines are coming from. I guess it is a characteristic of the e-mail client that you are using.

Unfortunately there is no standard within an e-mail message to denote quoted text from a message being replied to. There are commonly used practices, such as lines that begin with ">".

We will add some logic to remove repeating whitespace (after filtering the quoted text), and that may improve this specific situation...as multiple blank lines would be folded into one.

It would be helpful if you could use Wireshark to capture the raw inbound e-mail so that we could better understand the formatting.

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Des
NowSMS Support
FRaveau
Frequent Contributor
Username: Fraveau

Post Number: 55
Registered: 06-2012
Posted on Tuesday, June 04, 2013 - 10:44 am:   

Hi Des,

I just sent you the trace of a Mail2MMS using gmail as the sender's client on nowsms@nowsms.com

Franck
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 4525
Registered: 08-2008
Posted on Tuesday, June 04, 2013 - 09:12 pm:   

Hi Franck,

I was mainly interested in a trace for a reply, so we could get a look at the extra white space.

That said we can get a pretty good look at GMail ourselves ...

We have added filtering to fold multiple line breaks to a single line break.

There is an update at http://www.nowsms.com/download/nowsms20130531.zip that includes this change.

I was curious about the seemingly random date and MMS e-mail address that also appears in your phone screen capture, and I see that is text added to a reply by GMail when language is set to French, so we will also look to filter that text when processing e-mail replies. That change will happen after the version mentioned above.

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Des
NowSMS Support