MM4 trouble and debug explanation

MM4 trouble and debug explanation SearchSearch
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marc bazimon
New member
Username: Marc_orange

Post Number: 20
Registered: 01-2007
Posted on Thursday, February 12, 2015 - 10:49 am:   

Hi
We have an issue on our MMSC located on our MM4 interface. When our competitor try to send message to our subscriber the mmsc take it but the subscriber never received the message. we activate the debug and we sow lot of message like below.
Could you explain what is this message mean please ?
By the way , it is quite urgent as our subscriber cannot receive message from our competitor anymore. The other way still work.
Br
Marc

12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
12:40:08:897 [7] FilterQuotedEMailText: > > > C'est le pire vir
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8100
Registered: 10-2002
Posted on Thursday, February 12, 2015 - 11:47 am:   

Hi Marc,

I have sent an email reply to one of your colleagues. We need to see more context around this error. It would be particularly helpful to see what happens in the log before this.

-bn

Bryce Norwood
Now SMS/MMS Support
marc bazimon
New member
Username: Marc_orange

Post Number: 21
Registered: 01-2007
Posted on Thursday, February 12, 2015 - 01:55 pm:   

hi Bryce
nice to hear you again , it is pleasant to see a faithful employee ^^
I have some trace for you but as it is a bit confidential ( Ip address , msisdn ) can send you this on a particular email address please ?
br
Marc
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8101
Registered: 10-2002
Posted on Thursday, February 12, 2015 - 02:02 pm:   

Hi Marc,

Please forward to nowsms@nowsms.com with Attention: Bryce in the subject line.

-bn