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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through September 15, 2006 ⬆ |
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Author | Message | |||
Patrik New member Username: Requestforatopi Post Number: 1 Registered: 06-2006 |
Hi, I installed Now SMS gateway, but i received an error message: "Unable to access modem" however i installed the appropriate modem driver and connected the associated data cable. can you help me.Urgent request for help. many thanks. | |||
Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 6032 Registered: 10-2002 |
Hi Patrik, What modem driver do you have installed? Do you have Nokia PC Suite installed as well? Frequently Nokia PC Suite will take exclusive control of any installed modems, so that other applications cannot access the modem. So you may need to shut down PC Suite or configure it not to automatically scan for attached modems. I would also suggest that you do some diagnostics from within Windows to see if Windows can properly access the modem. Go to the Windows Control Panel ... select "Phone and Modem Options" ... bring up the "Modems" list ... select your modem and find the "Diagnostics" section which lets you "Query Modem". Does this return an error message? If so, then the Windows Modem driver does not find your modem. NowSMS can use SMS functionality with a modem without a modem driver ... you simply select "COM1:" or the appropriate modem from the list. Do you also get an error there? -bn |