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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through November 14, 2013 ⬆ |
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| Author | Message | |||
| Nelson Lam New member Username: Nelsonlam Post Number: 9 Registered: 02-2013 |
Dear TechSupport, We setup NowSMS to receive SMS from a smpp client and route SMS to SMSC:RouteA using accounting callback features, while a 2nd SMSC:RouteB is set as a backup route for RouteA with "BackupForRoute=RouteA" (N.B. both RouteA and RouteB are tested okay) We can send SMS from the smpp client via RouteA successfully with RouteB stays deactive as explicitly stated in the manual. Then we blocked SMSC RouteA and next the SMS sent from smpp client could not get through RouteB. RouteB remained as deactive and never went up with the SMS still stayed in the queue (with SMSCRoute=RouteA). Could you pls help to check out why BackupForRoute not functioning in our case? An email with smsdebug.log is sent separately to nowsms@nowsms.com. The SMSGW.INI is as up like this: [SMPP - a.a.a.a:bbb] RouteName=RouteA : : : [SMPP - c.c.c.c:ddd] RouteName=RouteB : : BackupForRoute=RouteA Best Regards Nelson | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4697 Registered: 08-2008 |
Hi Nelson, I am investigating. There was a known issue with this setting that the BackupForRoute setting did not support RouteNames, but instead worked only with the syntax BackupForRoute=SMPP - a.a.a.a:bbb That was supposed to have been fixed, but I can clearly see that it only works when the SMSC address is specified. Change to the following, and it will work: [SMPP - a.a.a.a:bbb] RouteName=RouteA : : : [SMPP - c.c.c.c:ddd] RouteName=RouteB : : BackupForRoute=SMPP - a.a.a.a:bbb NOTE: It is necessary to restart the service after making a change to a BackupForRoute setting, as that change is not registered dynamically. -- Des NowSMS Support | |||
| Nelson Lam New member Username: Nelsonlam Post Number: 11 Registered: 02-2013 |
Dear Des We did the test by putting "BackupForRoute=SMPP - a.a.a.a:bbb" and the result is positive with SMS re-route to backup route when the primary route went down. But it would be more convenient to use RouteName instead of ip address. Pls let us know how we could work out BackupForRoute with RouteName. Many thanks. Nelson | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4699 Registered: 08-2008 |
Hi Nelson, Yes, we agree that BackupForRoute=routename would be better. We are still investigating, but that syntax will be supported in a future update. -- Des NowSMS Support | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4719 Registered: 08-2008 |
Hi Nelson, A follow-up ... we did fix this BackupForRoute setting so that it would properly support route names. The update is at http://www.nowsms.com/download/nowsms20131031.zip -- Des NowSMS Support | |||
