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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through April 16, 2015 ⬆ |
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| Author | Message | |||||
| Rambeloson Andry Juvenale New member Username: Andry_juvenale Post Number: 8 Registered: 01-2014 |
Dear Support, We perform a MMS test on a modem named DaSeT(DaSet is a robot that we use to do this test). The test is to send a MMS from a Postpaid SIM to itself. This case is OK. When we try to send a MMS from a Postpaid SIM to a Prepaid SIM , the MMS is received by the Prepaid but WAP Gateway, instead of confirming the shipment, it sends a RESET to the modem (traces of 2 cases attached). We have already see this issue with our WAPGW support that the advise us to analyse with you for a better explanation. Best regards Andry Juvenale Orange Madagascar | |||||
| Rambeloson Andry Juvenale New member Username: Andry_juvenale Post Number: 9 Registered: 01-2014 |
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| Rambeloson Andry Juvenale New member Username: Andry_juvenale Post Number: 10 Registered: 01-2014 |
Hi, For more information, the MMS&WAP service works fine, there are no errors logs on NowMMS and on NowWap. Best regards Andry Juvenale | |||||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 4963 Registered: 08-2008 |
Hi Andry, Where was this trace captured? Was it on the WAP Gateway machine itself or somewhere else? I ask because it does not make sense to us why the WAP GW would send a RSET at that stage of activity, with no apparent transmission errors. If the trace was run from somewhere else, I am wondering if another network component (firewall or bandwidth manager) is somehow getting involved. And I'd wonder if a trace captured directly on the WAP GW would be different. All I can think of is to look for patterns. Do any similar issues happen when web browsing, or is it only with MMS? Is a smaller MMS successful? Does a larger MMS fail at about the same number of bytes (4.5KB to 6KB), or is it different? Any patterns? I suspect some other network component is getting involved, but I don't know what that could be. -- Des NowSMS Support | |||||
MMS_Rec_Prepaid_NOK.cap
