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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through May 19, 2016 ⬆ |
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| Author | Message | |||
| travis giles New member Username: Gtravis693 Post Number: 2 Registered: 08-2014 |
We suddenly started getting hundreds of the below emails. We had to shutdown the OUR NOWsms servers. From: SMSMailbox Sent: Monday, September 29, 2014 10:50 AM To: SMSMailbox Subject: [SMS:system-user] Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Deliv... The MMS message that you sent to "Unknown" with subject "Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: Not Delivered: " was not delivered. Status: Failed The Subject line of your message should start with a mobile phone number or a name in the address book. | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 5058 Registered: 08-2008 |
Hi, We are investigating what could trigger such a loop, so that it can be prevented. If you have any of the early emails that described the original condition, that would be helpful. I'm guessing that somehow a message was sent from the shared mailbox address to itself, which apparently can trigger an error loop. To resolve the immediate problem, with NowSMS stopped, connect to that shared mailbox with POP3 or IMAP and delete any of these pending messages. On the NowSMS server, look at the MMSCOUT directory, which contains any pending outbound emails and clear them before restarting NowSMS. -- Des NowSMS Support | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 5059 Registered: 08-2008 |
Follow-up. We have confirmed that there is a problem if the shared mailbox email address sends a message to itself without a recipient in the subject line. This triggers an e-mail error loop. An interim update (full install EXE in the ZIP) is available at the following link: NowSMS: http://www.nowsms.com/download/nowsms20140930.zip NowSMS Lite: http://www.nowsms.com/download/lite20140930.zip The version identifies itself as 2014.08.29, however there is one updated component that specifically fixes the error email message loop. -- Des NowSMS Support | |||
| Raj New member Username: Raj1286 Post Number: 1 Registered: 06-2015 |
Hi.............. | |||
