Delivery Report is not created for all SMS attempts

Delivery Report is not created for all SMS attempts SearchSearch
Author Message
Stavros Tseriotis
New member
Username: Tuccero9

Post Number: 1
Registered: 08-2016
Posted on Friday, August 05, 2016 - 09:57 am:   

Hello,

I have Now SMS/MMS Gateway v2013.09.26 and just yesterday i edited the SMSGW.INI configuration file to add DefaultDelReceipt=Yes in order to receive delivery reports when i send SMS.
I noticed that a new log file is created called "SMSIN-<date>.LOG" with entries in it.
However, i dont get delivery report for every attempt to send SMS.
For example, i can see in my SMSOUT report the following entry:
"2016-08-05 08:48:13,4B642F15,<server_ip>,+<tel_number>,OK -- SMPP - <sms_provider>:2775,SubmitUser=<user>;Sender=<sender>;SMSCMsgId=400004E456996180 5080052121;DCS=8;Text=<my_text>"

When i try to search the telephone number of the above entry on my SMSIN log file i get nothing. No entry there.

Did i miss something in the configuration? Do i need to do some other things too?
Or shall i contact my SMS provider for this?

Thank you
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 5705
Registered: 08-2008
Posted on Friday, August 05, 2016 - 07:12 pm:   

Hi,

That setting sets a flat that requests a delivery report, but there's no guarantee you'll get one.

You probably need to talk to your provider. They probably route through other providers, and only get delivery reports from some of these providers. There might be something they can change.

--
Des
NowSMS Support
Stavros Tseriotis
New member
Username: Tuccero9

Post Number: 2
Registered: 08-2016
Posted on Monday, August 08, 2016 - 07:55 am:   

Ok thank you very much for your help