Do not include message text in logs

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Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8405
Registered: 10-2002
Posted on Thursday, March 04, 2021 - 05:26 pm:   
Another tip from a recent support question received via email.

quote:

For privacy reasons, our logs cannot contain the text of customer messages. How do I stop this from being logged?

Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 8406
Registered: 10-2002
Posted on Thursday, March 04, 2021 - 05:47 pm:   
There is a setting to prevent message text from being included in the log files or database.

This setting can only be set by manually editing the SMSGW.INI configuration file, and under the [SMSGW] section header, adding:

ExcludeSmsDetailsFromLog=Yes

It is possible to edit the SMSGW.INI configuration file directly from the NowSMS NextGen web admin interface. On the System Configuration page, scroll down to the bottom, where there is an Advanced Settings section. Click the Advanced Settings section header to open that section, revealing a button to Edit SMSGW.INI.



Note that this same setting is also possible in our Windows version. In the Windows version, it is necessary to edit the SMSGW.INI file with a text file editor. We recommend using Notepad (included with Windows), or Notepad+ (third party software).

Regards,

Bryce Norwood
NowSMS Support

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