Now WAP Gw service restarts itself (v2008.06.03) | Search |
NowSMS Support Forums ⬆ Now.WAP Proxy Support ⬆ |
◄ ► |
Author | Message | |||
Alex Torres New member Username: Altorres75 Post Number: 3 Registered: 02-2010 |
Hello, I'm having an issue in which the WAP Gw Service restarts itself. I'm currently running about 1300 concurrent users, and during monitoring i have seen that I reach about 200MB of memory usage. This is just a stat and it doesn't mean it restarts at these levels. When monitoring I see that all of a sudden it says in the service status screen "NOT ACTIVE", a couple of seconds later it is active again. I have seen it happen as of this moment several times, with different service uptime durations, from 5 minutes up to 16 minutes. Any ideas on what might be causing this? Regards, Alex | |||
Des - NowSMS Support Board Administrator Username: Desosms Post Number: 2081 Registered: 08-2008 |
Hi Alex, This is happening with extreme frequency? Regularly at these close intervals? I'm not aware of any known issues. However, this did address an issue at a customer site where it was restarting about once a day. Your issue sounds far more severe. However, I think the best place to start is with an update. The download at http://www.nowwap.com/downloads is currently v2010.02.01. -- Des NowSMS Support | |||
Alex Torres New member Username: Altorres75 Post Number: 4 Registered: 02-2010 |
Hello Des, For the upgrade procedure, it is just as simple as installing on top of it, or do I have to uninstall/install? The authorization key is the same right? Thanks, Alex | |||
Des - NowSMS Support Board Administrator Username: Desosms Post Number: 2084 Registered: 08-2008 |
Hi Alex, Yes, that is all that is involved. There is no change in the auth key. -- Des NowSMS Support |