Cant receive MMS

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Dark Dragon
Frequent Contributor
Username: Darkdrgn2k

Post Number: 55
Registered: 05-2014
Posted on Monday, February 10, 2020 - 04:34 pm:   

Possibly related to https://support.nowsms.com/discus/messages/485/74254.html

Upgrade to 2020.01.15 and windows 10 after a hardware crash

Getting follow errore using IP addresses and direct ip addresses

11:31:38:111 [23] ThreadProcessModem: Modem initialization complete: HUAWEI Mobile Connect - Modem #4
11:31:38:611 [23] ThreadProcessModem: Releasing modem for other activities
11:31:38:722 [19] ReceiveModemCommand: Error - 3E4 -
11:31:38:722 [19] ReceiveModemCommand: CancelIo
11:31:38:722 [19] ReceiveModemCommand: After CancelIo #1
11:31:38:722 [19] ReceiveModemCommand: After CancelIo #2
11:31:38:722 [19] ReceiveModemCommand: After CancelIo #3
11:31:39:611 [23] ThreadProcessModem: AT+CNMI=2,0
11:31:40:374 [21] ReceiveModemCommand: Error - 3E4 -
11:31:40:374 [21] ReceiveModemCommand: CancelIo
11:31:40:374 [21] ReceiveModemCommand: After CancelIo #1
11:31:40:374 [21] ReceiveModemCommand: After CancelIo #2
11:31:40:374 [21] ReceiveModemCommand: After CancelIo #3
11:31:40:741 [19] ReceiveModemCommand: Error - 3E4 -
11:31:40:741 [19] ReceiveModemCommand: CancelIo
11:31:40:741 [19] ReceiveModemCommand: After CancelIo #1
11:31:40:741 [19] ReceiveModemCommand: After CancelIo #2
11:31:40:741 [19] ReceiveModemCommand: After CancelIo #3
11:31:41:687 [24] ReceiveModemCommand: Error - 3E4 -
11:31:41:687 [24] ReceiveModemCommand: CancelIo
11:31:41:687 [24] ReceiveModemCommand: After CancelIo #1
11:31:41:687 [24] ReceiveModemCommand: After CancelIo #2
11:31:41:687 [24] ReceiveModemCommand: After CancelIo #3
11:31:41:722 [23] ThreadProcessModem: Before ModemRelease - HUAWEI Mobile Connect - Modem #4
11:31:41:722 [23] ThreadProcessModem: After ModemRelease - HUAWEI Mobile Connect - Modem #4
11:31:41:736 [26] ThreadProcessInboundMMS: After ModemAllocate - HUAWEI Mobile Connect - Modem #4 - OK
11:31:41:736 [26] ThreadProcessInboundMMS: Before WSPRasDial - Modem: HUAWEI Mobile Connect - Modem #4
11:31:41:750 [19] ReceiveModemCommand: Error - 3E4 -
11:31:41:750 [19] ReceiveModemCommand: CancelIo
11:31:41:750 [19] ReceiveModemCommand: After CancelIo #1
11:31:41:750 [19] ReceiveModemCommand: After CancelIo #2
11:31:41:750 [19] ReceiveModemCommand: After CancelIo #3
11:31:42:697 [24] ReceiveModemCommand: Error - 3E4 -
11:31:42:697 [24] ReceiveModemCommand: CancelIo
11:31:42:697 [24] ReceiveModemCommand: After CancelIo #1
11:31:42:697 [24] ReceiveModemCommand: After CancelIo #2
11:31:42:697 [24] ReceiveModemCommand: After CancelIo #3
11:31:42:761 [19] ReceiveModemCommand: Error - 3E4 -
11:31:42:761 [19] ReceiveModemCommand: CancelIo
11:31:42:761 [19] ReceiveModemCommand: After CancelIo #1
11:31:42:761 [19] ReceiveModemCommand: After CancelIo #2
11:31:42:761 [19] ReceiveModemCommand: After CancelIo #3
11:31:42:895 [21] ReceiveModemCommand: Error - 3E4 -
11:31:42:895 [21] ReceiveModemCommand: CancelIo
11:31:42:895 [21] ReceiveModemCommand: After CancelIo #1
11:31:42:895 [21] ReceiveModemCommand: After CancelIo #2
11:31:42:895 [21] ReceiveModemCommand: After CancelIo #3
11:31:44:717 [24] ReceiveModemCommand: Error - 3E4 -
11:31:44:717 [24] ReceiveModemCommand: CancelIo
11:31:44:717 [24] ReceiveModemCommand: After CancelIo #1
11:31:44:717 [24] ReceiveModemCommand: After CancelIo #2
11:31:44:717 [24] ReceiveModemCommand: After CancelIo #3
11:31:44:899 [22] ReceiveModemCommand: Error - 3E4 -
11:31:44:899 [22] ReceiveModemCommand: CancelIo
11:31:44:899 [22] ReceiveModemCommand: After CancelIo #1
11:31:44:899 [22] ReceiveModemCommand: After CancelIo #2
11:31:44:899 [22] ReceiveModemCommand: After CancelIo #3
11:31:46:924 [21] ReceiveModemCommand: Error - 3E4 -
11:31:46:924 [21] ReceiveModemCommand: CancelIo
11:31:46:924 [21] ReceiveModemCommand: After CancelIo #1
11:31:46:924 [21] ReceiveModemCommand: After CancelIo #2
11:31:46:924 [21] ReceiveModemCommand: After CancelIo #3
11:31:47:556 [25] ReceiveModemCommand: Error - 3E4 -
11:31:47:556 [25] ReceiveModemCommand: CancelIo
11:31:47:556 [25] ReceiveModemCommand: After CancelIo #1
11:31:47:556 [25] ReceiveModemCommand: After CancelIo #2
11:31:47:556 [25] ReceiveModemCommand: After CancelIo #3
11:31:47:724 [23] ThreadProcessModem: Before ModemAllocate - HUAWEI Mobile Connect - Modem #4
11:31:47:746 [24] ReceiveModemCommand: Error - 3E4 -
11:31:47:746 [24] ReceiveModemCommand: CancelIo
11:31:47:746 [24] ReceiveModemCommand: After CancelIo #1
11:31:47:746 [24] ReceiveModemCommand: After CancelIo #2
11:31:47:746 [24] ReceiveModemCommand: After CancelIo #3
11:31:48:756 [24] ReceiveModemCommand: Error - 3E4 -
11:31:48:756 [24] ReceiveModemCommand: CancelIo
11:31:48:756 [24] ReceiveModemCommand: After CancelIo #1
11:31:48:756 [24] ReceiveModemCommand: After CancelIo #2
11:31:48:756 [24] ReceiveModemCommand: After CancelIo #3
11:31:49:830 [19] ReceiveModemCommand: Error - 3E4 -
11:31:49:830 [19] ReceiveModemCommand: CancelIo
11:31:49:830 [19] ReceiveModemCommand: After CancelIo #1
11:31:49:830 [19] ReceiveModemCommand: After CancelIo #2
11:31:49:830 [19] ReceiveModemCommand: After CancelIo #3
11:31:50:368 [26] ThreadProcessInboundMMS: After WSPRasDial - OK
Dark Dragon
Frequent Contributor
Username: Darkdrgn2k

Post Number: 56
Registered: 05-2014
Posted on Monday, February 10, 2020 - 05:14 pm:   

Other observations
12:09:51:400 [22] ThreadProcessModem: Before ModemRelease - HUAWEI Mobile Connect - Modem #3
12:09:51:400 [22] ThreadProcessModem: After ModemRelease - HUAWEI Mobile Connect - Modem #3
12:09:51:404 [27] ThreadProcessInboundMMS: After ModemAllocate - HUAWEI Mobile Connect - Modem #3 - OK
12:09:51:404 [27] ThreadProcessInboundMMS: Before WSPRasDial - Modem: HUAWEI Mobile Connect - Modem #3
12:09:53:966 [27] ThreadProcessInboundMMS: After WSPRasDial - failed -- RAS Error 628 -- The connection was terminated by the remote computer before it could be completed.

Also one of the CELLULAR connections in network connection seem to be "enabled"
i uncheked all the all UMTS connections to for "Let windows keep me connected"

Now i get "unable to connect to WAP Gateway" again

12:12:46:913 [24] ReceiveModemCommand: After CancelIo #3
12:12:49:544 [27] ThreadProcessInboundMMS: mm1 - unable to connect to WAP Gateway http://web.wireless.bell.ca:80
12:12:49:636 [27] ThreadProcessInboundMMS: Before WSPRasHangUp (#3) - Modem: HUAWEI Mobile Connect - Modem #3
12:12:50:754 [21] ReceiveModemCommand: Error - 3E4 -
12:12:50:754 [21] ReceiveModemCommand: CancelIo
12:12:50:754 [21] ReceiveModemCommand: After CancelIo #1
Dark Dragon
Frequent Contributor
Username: Darkdrgn2k

Post Number: 57
Registered: 05-2014
Posted on Monday, February 10, 2020 - 09:07 pm:   

Plot thickens.

If i remove the default route (route delete 0.0.0.0 <ethernet gw>) it connects fine over the ip gateway without a problem.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 6093
Registered: 08-2008
Posted on Tuesday, February 11, 2020 - 09:51 am:   

The NowSMS GSM modem interface has historically had problems with WAP gateway settings using a DNS name instead of an IP address due to difficulty directing the DNS query over cellular. Using an Android device as a modem is the only reliable option that we have found for these scenarios.


Des
NowSMS Support
Dark Dragon
Frequent Contributor
Username: Darkdrgn2k

Post Number: 59
Registered: 05-2014
Posted on Tuesday, February 11, 2020 - 03:41 pm:   

Understood and that was the resolution we used last time (https://support.nowsms.com/discus/messages/485/74254.html).

I have reverted to the IP address and it continued to not function.

The underlying issue right now seems to be (guessing) that the RAS modem's gateway is not honored after a connection and there fore the IP address is not available as it routes over the ethernet's default gateway.

I had to remove the Ethernet's default gateway and caused the connections to start being established but im not sure if this is a good solution.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 6094
Registered: 08-2008
Posted on Thursday, February 13, 2020 - 05:44 pm:   

Sorry for the delay...this required more extensive investigation.

Interestingly, I found another old discussion between us that may be relevant: https://support.nowsms.com/discus/messages/485/74255.html

Have you tried this:

Add OldMMSModemHandling=Yes in the [MMSC] section of MMSC.INI. This reverts some changes to MMS handling with USB modems.

--
Des
NowSMS Support

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