Sending and Receiving Issues

Sending and Receiving Issues SearchSearch
Author Message
Nicholas Ooi
Unregistered guest
Posted on Thursday, November 25, 2004 - 10:51 am:   

Hi,

I'm having problems sending and receiving the MMS message to Starhub (Singapore Telco). I'm using v5.50 (b20040503) NowSMS g/w. When I click on "Test Connection", all are successful.
MMS Sending
I can send the MMS with a jpg image out. In the \Q directory, the files has been clear. When I get the MMS notification on my phone, I cannot download the MMS content. When downloading the content, I get the message network error (the phone setting is correct as I can receive it from other phones). The only thing I can see is the Subject and Originator.

application/octet-stream
MMSC.INI (0.4 k)
application/octet-stream
smsgw.INI (0.3 k)


Receiving
Where can I find the MMS being received. Is it in the MMSINQ? Cause the content of the file is :

[MMSINQ]
To=90084787/TYPE=PLMN
ModemName=COM1:
Notification=8C82985161567571416F4D41626B4141474E4B41414141424141414251634141414141008D918917802B363539373937393039342F545950453D504C4D4E009646772832293A2050696374757265283129008A808E026D608805810303F47F83687474703A2F2F6D6D732E737461726875626765652E636F6D2E73673A383030322F2F5161567571416F4D41626B4141474E4B4141414142414141425163414141414100
ContentLocation=http://mms.starhubgee.com.sg:8002//QaVuqAoMAbkAAGNKAAAABAAABQcAAAAA
FirstAttemptTime=20041125133324
RetryCount=27
LastRetryTime=20041125182558

I think I didn't receive the MMS right?


Thanks

Nicholas}
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 3758
Registered: 10-2002
Posted on Wednesday, December 01, 2004 - 10:13 pm:   

Hi Nicholas,

I'll address the two issues separately. They are related, but it is probably easiest to treat them separately.

Sending MMS:

If the outbound message is going into the "Q" directory, then this tells me that you have NowSMS configured to perform direct delivery as an MMSC.

Most mobile operators apply pre-configured settings on their mobile phones which block this type of MMS delivery. Please see http://www.nowsms.com/howmmsworks.htm for more background on this issue.

So basically, that sounds like what is happening. Try sending a Multimedia WAP Push instead. If that works, but MMS does not, then this tells you that your server is accessible over the internet (and the WAP browser settings on your phone), but not for the MMS settings on the phone.

The link that I referenced above explains the alternatives. In most cases, you will either want to use multimedia WAP push or configure NowSMS to route MMS messages over a GPRS modem to the operator MMSC.

Receiving MMS:

Here the issue is that you need to define GPRS connection settings so that NowSMS can connect to the MMSC to retrieve the message.

In order to do that, you are going to need to configure a Windows modem driver, and configure NowSMS to use the named Windows modem driver instead of going directly to COM1.

Then you are going to need to define MMS Receive settings for the modem, specifying the GPRS APN, WAP Gateway IP, and MMS Message Server URL for the operator MMSC.

As you can see from the file in the MMSINQ directory, NowSMS is receving the MMS notification (the http://www.nowsms.com/howmmsworks.htm link is also good background info here), but the URL that is referenced is a URL that is only accessible when connecting to the operator over a GPRS link with the appropriate parameters.

The following URL has a link to the parameters that you need to use with Starhub:

http://support.nowsms.com/discus/messages/485/4551.html

Basically, what you are going to need to do to resolve both problems is this:

1.) Reconfigure Windows and NowSMS so that NowSMS uses a named Windows Modem Driver for the modem in the "SMSC" interface, instead of going direct to "COM1:".

2.) Under the "MMS Settings" of the modem definition in the "SMSC" list, you need to supply the GPRS parameters for connecting to Starhub's MMSC (see the other thread referenced above). This should resolve the receiving issue.

3.) For the sending issue, you need to define the GPRS parameters for connecting to Starhub's MMSC under the "MMSC Routing" page of NowSMS. And make that your default route for MMSC Routing.

-bn
nicholas
Unregistered guest
Posted on Monday, December 20, 2004 - 11:02 am:   

Thanks Bryce. It works now.