| Software Upgrade Agreement Expired |  Search
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NowSMS Support Forums ⬆ NowSMS Support - MMS & Advanced Issues ⬆ Archive through May 02, 2013 ⬆ |
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| Author | Message | |||
| Alma Muñoz New member Username: Acmu Post Number: 6 Registered: 10-2006 |
Hello, I am receiving the message Software Upgrade Agreement Expired! We have a support contract valid until Jun 2012. Please confirm if the license serial needs to be updated! BR, | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 3697 Registered: 08-2008 |
Hi Alma, Do you have the most recent license code that you received from us? Maybe it was not loaded on your server? (On the Serial # page in NowSMS, load or add the most recent code to update it.) You can also check the text of the license file which should display the maintenance expiration date in text. Perhaps the date was entered wrong on our end. I'd suggest contacting our sales department. I will forward your message to them, but I'd also suggest you email nowsms@nowsms.com directly to inquire. -- Des NowSMS Support | |||
