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Author Message
Jordan
New member
Username: Jordan9284

Post Number: 9
Registered: 07-2019
Posted on Monday, April 06, 2020 - 03:23 pm:   

Hi there,

We have 2 NowSMS servers configured in our Staging environment

We have recently noticed that there has been a drop in performance with SMS throughput

I understand due to the licence we have there can be restrictions in place?

How am I able to tell what these are and if we are being throttled by this?

thanks
Jordan
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 6121
Registered: 08-2008
Posted on Monday, April 06, 2020 - 04:39 pm:   

Hi Jordan,

On the "Serial #" page, below the checkboxes for the debug logs, information will be displayed if NowSMS is doing any throttling.

Excessive throttling (like 1-2 messages/per minute) can occur with some combinations of older product and newer licenses. Installing the latest version from our website generally resolves this issue: https://www.nowsms.com/download-free-trial?dl=462357

--
Des
NowSMS Support

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