SMS taking longer than expected to deliver

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Stavros Tseriotis
New member
Username: Tuccero9

Post Number: 13
Registered: 08-2016
Posted on Monday, October 05, 2020 - 12:58 pm:   

Hello,
I have a Now SMS/MMS Gateway v2016.03.28 and up until today it was working fine.
In previous setup, i was using a sharedvolume.ini in order to use 2 servers running in load balance mode with a shared configuration directory.
Now i no longer require this setup and i want to keep only 1 server running in standalone mode.
I did this change today and i am running in standalone mode but i noticed that sometimes SMS are taking longer than expected to deliver.
By this i mean that there are cases in which a single SMS might take up to 2-3 minutes in order to deliver which is not normal as the load on server is very little.
I enabled the SMSDEBUG in order to get more information.
I can see that some SMS are delivered too late than expected but i dont see any error to justify this delay.
You can find attached the SMSDEBUG as well.

Please advise.
application/octet-stream
SMSDEBUG.LOG (20.0 k)
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 6179
Registered: 08-2008
Posted on Monday, October 05, 2020 - 08:52 pm:   

Hi,

It looks like a licensing problem. An installed serial number is not valid.

Did you recently renew your upgrade agreement? There is an issue where NowSMS 2016 and earlier get confused by newer licenses. The confusing part of this problem is that the problem does not occur until a service restart .

The quickest solution is to upgrade to the NowSMS 2020 version.

--
Des
NowSMS Support
Stavros Tseriotis
New member
Username: Tuccero9

Post Number: 14
Registered: 08-2016
Posted on Tuesday, October 06, 2020 - 06:40 am:   

Hello,
I was monitoring the status and after some time it seems that the system is stable.
However, it would be nice if i can have a guide to upgrade to the newest version.

Thank you

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