SSL SMPP disconnection

Author

Message

Jean-Michel
New member
Username: Jeanmichel

Post Number: 1
Registered: 04-2021

Posted on Wednesday, April 28, 2021 - 01:54 pm:

Hello,

A customer has continous disconnections when trying to use SSL SMPP, if using non SSL SMPP there is no disconnection at all.
Of course, both connections used different port (one port for SSL and another one for non ssl)

Any idea how to solve that (we use Linux version) ?

Thanks for your help,
ssl disconenctions

Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 6282
Registered: 08-2008

Posted on Wednesday, April 28, 2021 - 08:20 pm:

Hi Jean-Michel,

I suppose it would be nice if those SMPPUnbind events could report the reason for disconnection. Maybe that is something that could be added in the future.

Based upon those log entries, I am guessing that your SMPP Server Enquire Link timeout is set to 60 seconds?

What enquire link timeout is the SMPP client using?

In general, the server's enquire link timeout should be at least a second or two longer than the client's timeout.

I would suggest increasing the SMPP server's enquire link timeout.

Regards,

Des
NowSMS Support