PC not recognizing my e315

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through June 02, 2006 » PC not recognizing my e315 « Previous || Next »
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FO AD
New member
Username: Rtw

Post Number: 2
Registered: 03-2006
Posted on Thursday, March 23, 2006 - 07:29 am:   

I'm trying to transfer pictures from my Samsung e315 to my PC using a "SAM X426" data cable.

I downloaded the USB-serial converter from http://www.susteen.com/drivers.htm and unzipped it but there is no setup or .exe file. Rebooting does nothing to activate it.

I've tried every driver I could find but when I check my device manager the data cable shows up with a yellow question mark.

"The driver for this device are not installed. (Code 28 )"

The computer will recognize the data cable but not the phone.

The only modem showing up in Control Panel -> Phones and Modems is a Lucent Win modem in Com3.

I've done this on two different computers with the same frustrating results.

Somehow I got all this to work before my system was restored. Fry's won't fix their crappy computers without restoring them first. I saved all the downloads/drivers on a separate hard drive so THIS WOULDN'T HAPPEN! After everything was reinstalled it should work as before but doesn't now.

Any suggestions?
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5722
Registered: 10-2002
Posted on Monday, March 27, 2006 - 08:55 pm:   

Hi,

This is the support forum for the Now SMS/MMS Gateway software product. So our focus here is on supporting our product, and unfortunately I don't have a lot of time to commit to solving issues that are not related to our products.

However, I do have some quick advice to offer you.

The ZIP file with the drivers that you referenced contains ".INF" files. To install those drivers, you would need to copy all of the files in the ZIP to a directory on your hard drive.

Then right click on any ".INF" files, and select "Install".

Then when you connect your device, Windows should be able to identify the device based upon its driver database. (Installing the ".INF" file adds it to the driver database in Windows.)

Good luck.

-bn

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