2-Way and long SMS handling

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through June 02, 2006 » 2-Way and long SMS handling « Previous || Next »
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yasser Ibrahim
New member
Username: Yasser

Post Number: 1
Registered: 04-2006
Posted on Tuesday, May 16, 2006 - 08:56 am:   

Dear, I keep reading that for long SMS the sms is reassembled before being sent to the 2-Way command. Is there any special configuration I should do for this to happen ?
yours,
yasser
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5933
Registered: 10-2002
Posted on Tuesday, May 16, 2006 - 06:37 pm:   

Hi yasser,

No, that is done automatically.

I believe there was a recent thread that discussed a situation with an older version of NowSMS where this was not being done automatically when the messages were being received via SMPP and the provider was using TLV headers for segmentation.

See if the following thread helps:

http://support.nowsms.com/discus/messages/1/14716.html

If not, I need more details about your SMSC connection, and details about the received messages.

-bn
yasser Ibrahim
New member
Username: Yasser

Post Number: 2
Registered: 04-2006
Posted on Wednesday, May 17, 2006 - 10:15 am:   

I've attached some of the SMSdebug and SMPPdebug logs.It's a single long text SMS and it is handled as two SMS.
text/plainSMPP and SMS debug files for a long text SMS
SMSDebug.txt (4.3 k)
text/plainthe SMS debug for the same SMS
SMSDebug.txt (4.3 k)
yasser Ibrahim
New member
Username: Yasser

Post Number: 3
Registered: 04-2006
Posted on Wednesday, May 17, 2006 - 04:06 pm:   

sorry, I attached the same file twice,
here's the SMPPDebug file.
by the way I tried the 5.51b version.
text/plainsmppdebug
SMPPDEBUG.txt (3.4 k)
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5943
Registered: 10-2002
Posted on Wednesday, May 17, 2006 - 04:42 pm:   

It looks like the same problem.

And in the other thread, I was incorrect about this being fixed in v5.51b. It was fixed AFTER v5.51b.

So if you are on the v5.51 release, you can download the update to v5.51k at http://www.nowsms.com/download/latestpatch.zip

-bn
yasser Ibrahim
New member
Username: Yasser

Post Number: 4
Registered: 04-2006
Posted on Wednesday, May 24, 2006 - 03:57 pm:   

Dear Bryce,
Version 5.51K solved the connection with one SMSc but with the other it didn't. I've attached some of the SMSDebug and SMPPdebug files. thanks.
application/x-zip-compressedSMPP and SMS debug files
SMPPDebug.zip (2.3 k)
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 5998
Registered: 10-2002
Posted on Thursday, May 25, 2006 - 04:16 pm:   

Hi yasser,

Unfortunately, it does not appear that your provider is including any information to indicate that the message is a long SMS.

They are just sending it to you as separate messages. So there is no way for us to know that the two messages should really be combined. You should ask your provider if they have any options on their system to include segmentation information. We would accept either GSM UDH (user data header), or segmentation details in the SMPP optional parameters. Perhaps they have an option to enable such information.

-bn

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