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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through September 15, 2006 ⬆ |
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| Author | Message | |||
| faye Clifford New member Username: Ittybitty Post Number: 1 Registered: 06-2006 |
Hi, can anyone explain this? I'm sorry if I am on the wrong board. I'm not very technical. I recieved a text message that had a pink envelope with a question mark over the top. Then several minutes later my phone alerted me to another text message it was the same message, only the envelope had gone and there was someones name replaced by it? | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 6048 Registered: 10-2002 |
Hi, This is the support forum for the Now SMS/MMS Gateway software product ... so it's not really the right place for this type of question. That said ... It's hard to say for sure, because the user interface on mobile phones can vary quite a bit between different manufacturers and different models. My guess is that this was an MMS (multimedia/picture) message. The MMS delivery process is a two step process ... in the first step of the process the phone receives a notification message for the message, and the phone must then connect back to the operator to retrieve the content of the MMS message. Usually the user interface on a phone won't signal the user that a message has been received when it only has the notification. It waits until the full content has been retrieved before the user is signalled. But sometimes if there is a temporary problem retrieving the content, the phone might signal the user of the message. Normally, I would expect sender information to be present in the notification (it does not have to be as this is dependent on the configuration of the mobile phone operator's system). And if you tried to open the incomplete message, the phone should then indicate that it was trying to retrieve the full content of the message. Anyway, that's probably what happened. I'd guess it's just a confusing user interface on your mobile phone. Some mobile phone manufacturers don't pay enough attention to the user interface when they write the software that runs their mobile phones ... -bn | |||
