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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through September 15, 2006 ⬆ |
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| Author | Message | |||
| Zak New member Username: Zakkk Post Number: 4 Registered: 03-2006 |
Hello, I've been investigating high phone charges for our MMS service through vodafone AU. I just realised that for at least the last 3 months I get charged a GPRS PKT charge of 0.90 (sometimes 2x0.9, or 3x0.90) right after sending an MMS which should have a charge of 0.45. So my MMS messages are costing me at least $AU1.35 and sometimes $3.15! Vodafone claim their billing is correct, is there someway now.sms is making a WAP connection after each MMS message (in addition to the actual WAP connection that talks to the MMSC?) ..... or do you think they have a billing glitch and I'm being charged for both the MMS and the WAP connection to publish it? Help, I'm going broke! Zak | |||
| Zak New member Username: Zakkk Post Number: 5 Registered: 03-2006 |
Hi Bruce, Just bumping this message, have you seen this behaviour? One thing I thought is that I was using the general internet GPRS APN instead of the MMS GRPS APN but my settings are correct (sent OTA from operator) and copied to the now sms settings. It is literally driving me broke! | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 6230 Registered: 10-2002 |
Hi Zak, You might want to enable the MMSWAPDEBUG.LOG, and we can take a look. But I don't expect to see anything unusual. Any GPRS traffic generated would be to the MMSC (via the configured WAP proxy). The only traffic that is not to the MMSC is the connect and disconnect WAP PDUs that are sent to establish and tear down the cnonection to the WAP proxy. As I look at the MMS settings for Vodafone Australia, I see that they seem to be using the same APN for both MMS and regular data traffic. Therefore, I suspect their MMS policy is to double charge. By contrast, Telstra and Optus have separate GPRS APNs for MMS traffic. Frequently, when the same APN is used for both data and MMS traffic, the operator double charges. My suggestion would be to tell them that you want picture messaging (MMS) services only. And you don't want Vodafone Live, WAP, or any other mobile data services. You could also try changing the "WAP Gateway IP" to "http://10.202.2.60:8080". That is the proxy setting for WAP2/HTTP. With more newer phones using this proxy type instead of the conventional WAP/WSP proxy type, their billing glitch might only effect WAP/WSP connections. -bn | |||
