Tech Supt Email to SMS GW Patch

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Author Message
jmadsen
New member
Username: Jrm

Post Number: 1
Registered: 08-2006
Posted on Tuesday, August 29, 2006 - 10:32 pm:   

Nothing seems to have changed in the delay issue of message parts being sent out together--i.e. There is still a significant delay in sending the second part of the message. Is there any better way to explain it. I know you are hoping for more details, but I'm not sure what else to write.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 6477
Registered: 10-2002
Posted on Wednesday, August 30, 2006 - 06:41 pm:   

Hi,

When Lisa indicated that we needed more details, usually what we mean by this is a need to see log files...usually the debug log files that can be enabled on the "Serial #" page of the configuration.

But in this case we did further testing and realised that while there was a minor chance of this problem in many environments, there was a more serious occurrence when asycn smpp was used.

Lisa should have contacted you via email with an updated patch.

-bn