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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through September 15, 2003 ⬆ |
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| Author | Message | |||
| Steve Trimble |
Hi there, I have verified connectivity to our SMSC and can send a simple text message via the web interface, however when sending an MMS from the web interface I get the following error in the SMS web log..... Is this error from our SMSC?? Retry Pending - ERROR: Throttling error (ESME has exceeded allowed message limits) Many thanks | |||
| Bryce Norwood - NowSMS Support (Bryce) |
Steve, Yes, that comes from the SMSC. Does the message eventually get sent, or do the retries turn into a permanent error. In an SMPP environment, one of the error codes that the SMSC can return back is a "throttling error". What this means is that the client is sending SMS messages faster than the SMSC will accept them. For example, an SMSC account might limit the number of messages you can send per second or minute (or per hour or day, but it's more common to be set on a lower value). Then there are rules defined for how a client backs off, so that it doesn't overload the SMSC. You might want to ask your provider what their rules are in this area. ESME_RTHROTTLED is the SMPP error that is being returned. (Although we also treat ESME_RMSGQFUL with the same logic. This other error code inidcates that the server's message queue is full and it is not able to accept any more messages.) -bn | |||
