Trouble connecting to Nokia 6610

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Daniel Pifko
New member
Username: Dpifko

Post Number: 1
Registered: 03-2007
Posted on Thursday, March 29, 2007 - 04:36 pm:   

Hi there,

I'm having trouble establishing an SMSC connection to my Nokia 6610 and need your help. I'm getting an "Unable to access modem at COM8: -- Error 20 -- The process cannot access the file because it is being used by another process" error.

Here's the situation:

* Nokia 6610 with active Cingular USA SIM card. Physically connected to WinXP computer with Nokia CA-24 USB cable. Phone is actually an unlocked T-Mobile USA phone, which may cause problems later. I don't think that's affecting things right now.

* I installed Nokia PC Suite 6.82.27.0 and followed the steps to connect the 6610. Using PC Suite I'm able to see the SMS messages in the phone's memory from the PC. I can also browse the phone's memory from the PC.

* Installed Now v2006.10.31 trial version and started up the NowSMS gateway.

* On the SMSC tab, I clicked Add.

* From the drop-down, I pick "Nokia CA-42 GSM USB Modem".

* When I click "Test and Add Modem" an error window pops up with the following message:

"Unable to access modem at COM8: -- Error 20 -- The process cannot access the file because it is being used by another process"


Q: How do I clear this up?

Q: Am I using the right cable (perhaps I should use the DKU-5?)


Thanks,

Daniel
Daniel Pifko
New member
Username: Dpifko

Post Number: 2
Registered: 03-2007
Posted on Thursday, March 29, 2007 - 08:00 pm:   

For what it's worth, I have a Nokia 6260 (Series 60) attached to the same computer with a Nokia DKU-2 cable and I can test the connection and send SMSes to my heart's content. All is good there. The reason I want another phone is the Series 60's inability to forward txt msgs into NowSMS.
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 7022
Registered: 10-2002
Posted on Tuesday, April 03, 2007 - 07:23 pm:   

Hi Daniel,

Nokia PC Suite likes to grab the modem at startup ... and only one application can access the modem at a time.

Do you get better results if you shut down PC Suite?

-bn
Daniel Pifko
New member
Username: Dpifko

Post Number: 3
Registered: 03-2007
Posted on Friday, April 06, 2007 - 07:16 pm:   

Hi Bryce,

I did try turning PC Suite off and restarting the NowSMS service. No go. I didn't actually try setting PC Suite to not load and then reboot. That *might* work still, but it's rather kludgey. I'm also a little suspicious, since NowSMS could speak to my S60 phone with PC Suite on. Ironically, the reason I went with a Nokia phone is that I use PC Suite to connect to other phones on this computer and didn't want to have multiple manufacturers' apps running.

The whole 6610 thing looked shaky to me even if I could get it to work, so I returned the phone and got a Sony-Ericsson Z520a. Without loading any SE software on the PC I connected via Bluetooth and had NowSMS sending and receiving in about 5 minutes.

Thanks for your help. You may want to take the 6610 off your supported list or put some usage guidelines around it if it's going to stay on.

Daniel

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