Unable to Send MMS?

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abc
New member
Username: Suhialmian

Post Number: 1
Registered: 04-2007
Posted on Sunday, April 08, 2007 - 01:54 pm:   

in MMSC Routing Tab, we have configured the settings properly and connection is tested successfully.
but when we open web interface and try to send MMS,it says that message sent successfully but we dont receive that on mobile phone,, and the MMS stays in VASPQ folder.
any idea to over come this problem.
thanks
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 7065
Registered: 10-2002
Posted on Monday, April 09, 2007 - 05:53 pm:   

Enable the MMSCDEBUG.LOG and MMSWAPDEBUG.LOG files and post them in a reply.

Unfortunately, the "Test Settings" only tests that the APN is a valid APN and that the WAP gateway or proxy is accessible. It doesn't test that the MMSC is accessible via that APN and proxy.

So one thing you should doublecheck is to make sure that you are using the MMS APN and gateway/proxy for your operator, as most operators have a separate APN/proxy for MMS and WAP. Using the WAP settings might allow "Test Connection" to work, but the MMSC would not be accessible.

In any event, post the MMSWAPDEBUG.LOG and this should tell us more ... that is just something for you to check until we reply back after seeing your MMSWAPDEBUG.LOG.

-bn
abc
New member
Username: Suhialmian

Post Number: 2
Registered: 04-2007
Posted on Tuesday, April 10, 2007 - 07:21 am:   

I have attached both the debug log files.
application/octet-stream
MMSCDEBUG.LOG (10.3 k)
application/octet-stream
MMSWAPDEBUG.LOG (11.0 k)
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 7106
Registered: 10-2002
Posted on Friday, April 13, 2007 - 05:33 pm:   

Ok, it looks like you have wrong settings ...

In particular, for the MMSC Server URL, you have "http:\mmstelenor" instead of "http://mmstelenor".

Also, according to this page http://www.telenor.com.pk/services/handset.php, the APN should be mms instead of wap.

-bn

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