ModemReceiveMessages: Error

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Author Message
Dear John
New member
Username: Dear_john

Post Number: 2
Registered: 09-2007
Posted on Sunday, October 21, 2007 - 09:31 am:   

Hi,
when trying to send a text message using the sms.js script.
the queue is showing the message stuck with retries.
but actually the message is being sent to my phone...over and over again endlessly.




the debug log is showing the following:


11:59:45:296 [3] ThreadProcessModem: Processing SAR-+97xxxxxxxx-33-2-2.req...
11:59:45:296 [3] ThreadProcessModem: OUT: AT+CMGS=31

11:59:45:546 [3] ThreadProcessModem: IN:
>
11:59:45:546 [3] ThreadProcessModem: OUT: 00417D0C91795264258221000014050003330202DCE53B081E9ECFEF6F39D905
11:59:50:296 [3] ThreadProcessModem: +CMGS: 41

OK

11:59:50:546 [3] ModemReceiveMessages:
ERROR

11:59:50:796 [3] ModemReceiveMessages:
ERROR

.......



any help would be appreciated.
Boaz
Malcolm - Now Support
Moderator
Username: Malcolm

Post Number: 249
Registered: 12-2006
Posted on Tuesday, October 23, 2007 - 06:30 pm:   

Hi Boaz,

It looks like the messages are being sent ok.

The error messages that are showing up are related to NowSMS trying to poll the modem for received messages.

It may be that the modem does not support routing received SMS messages over the GSM modem interface. (Is there a chance you are using a Nokia device? All Nokia Series 60/S60 devices, as well as most Nokia phones released in 2006 or 2007, do not support routing received messages over the GSM modem interface.)

To get rid of the error, disable the checkbox in the "Properties" of the modem for "Receive SMS Messages".

If this is a dedicated modem device (not a phone being used as a modem), try leaving "Receive SMS Messages" enabled, but change "SMS Message Storage" to be "Direct to Modem", as this error may just be that the modem does not support polling for received messages, only pushing them.

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