SAMBA 75 "LINE GET ID"

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through October 31, 2007 » SAMBA 75 "LINE GET ID" « Previous || Next »
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anthony sasso
New member
Username: Audiotrixx

Post Number: 1
Registered: 10-2007
Posted on Tuesday, October 23, 2007 - 04:58 pm:   

I keep getting code 800000018 LINEGETID" when i try to set up modem . i read all the files on pages 29-31 on the board i did it all , but i still get the same error code . HELP ....PLZ,,,
Malcolm - Now Support
Moderator
Username: Malcolm

Post Number: 240
Registered: 12-2006
Posted on Tuesday, October 23, 2007 - 05:45 pm:   

This error code indicates that the Windows modem driver is failing to initialise.

Go into the Phone & Modem options area of the Windows control panel. In the "Modems" area, there is a "Diagnostics" area that includes a "Query Modem" button. Make sure that "Query Modem" is working properly. If that succeeds ok, then you should then be ok with NowSMS.

I'm assuming that "Query Modem" will return an error, so depending on that error, you'd need to troubleshoot from there. It may be an issue that the modem driver is not associated with the correct COM port. It may be worth removing the modem driver, and re-adding it.
anthony sasso
New member
Username: Audiotrixx

Post Number: 3
Registered: 10-2007
Posted on Tuesday, October 23, 2007 - 08:05 pm:   

i go threw all the steps, it INITIALISES fine .
but then it says add modem , and it fails , when i QUERY the modem it says SUCCESS on the first couple lines then AT#CLS=? NOT SUPPORTED the AT+GTI and AT+GTI=? NOT SUPPORTED . then the rest of the lines say SUCCESS ..
Malcolm - Now Support
Moderator
Username: Malcolm

Post Number: 257
Registered: 12-2006
Posted on Wednesday, October 24, 2007 - 05:39 pm:   

That is very odd.

Normally if NowSMS returns this error, the Diagnostics in the Windows Control Panel will return a similiar error. (The "NOT SUPPORTED" entries in the Windows diagnostics are not a problem.)

For SMS only functionality (no MMS), you can add add the modem to NowSMS using a direct COM port reference instead of going through the Windows modem driver. Does that work?

-malcolm

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