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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through October 31, 2007 ⬆ |
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| Author | Message | |||
| chris sekba New member Username: Sekba Post Number: 1 Registered: 10-2007 |
Hello, I was testing the nowsms with the mc35i siemens modem and all was working fine. This morning I try to use the modem and I get the following messages: Unable to access modem at com1: --Error 5-- access denied. another application is using this device Then: Unable to access modem, ensure that it is powered on and passes diagnostic tests and finally modem is not functionning properly. It will be removed from the selected list. Anyone has an idea of how I can solve this problem? | |||
| Malcolm - Now Support Moderator Username: Malcolm Post Number: 252 Registered: 12-2006 |
Hi Chris, This error indicates that some other software has opened a connection to the modem. As a first suggestion, I would suggest that you reboot. If the problem persists, then you need to do some investigation to determine what application is opening a connection to the modem by shutting down non-essential applications and services. Of course, I'd suggest starting this process by looking for communications oriented applications. -malcolm | |||
