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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through October 16, 2008 ⬆ |
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| Author | Message | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 1 Registered: 08-2008 |
Hello Bryce; We must put a sms system at our enterprise and we are interested in the NOW SMS because it seems to be very professional. Before, we have downloaded the trial to prove it and we have some problems. We are using a http connection of clickatell and the configuration is the following: -Hostname - api.clickatell.com -Port: 80 -Use HTTP proxy - Unmarked -Use SSL - unmarked -Username - Blank -Password - Blank -Send login credentials using HTTP headers - Unmarked -URL Template Text: /http/sendmsg?api_id=XXXXXXXXX&user=XXXXXXXXX&password=XXXXXXXXX&to=@@PhoneNumbe r@@&text=@@Text@@ -URL Template Binary: /http/sendmsg?api_id=XXXXXXXXX&user=XXXXXXXXX&password=XXXXXXXXX&to=@@PhoneNumbe r@@&udh=@@UDH@@&text=@@Text@@ -Sender address - Blank -Remove "+" from Recipent Phone number - unmarked -Send ling messages witout segmentation - unmarked -Use 7-bit binary enconding......... - marked -Use hex encoding for Unicode ........ - marked -Character Set utf-8 -Max Connections -1 -Support any outbond message traffic - marked -Preferred SMSC connection - Blank I have configurated the firewall and router server the ports: 80 and 8800. I have conected sucefully to the nowsms from a external computer: (http://nameofdomain:8800) I have put sucefully the login credentials for an sms user I have selected "Send Text Message" I have put the phone number and the sms text I have pushed Submit It appears as sended, but the sms dont arrive and at the clickatell´s page the credit is the same. I have put the username, password, api_id at a php api and its work correctly on a FTP server but at the nowsms don´t work. We must put working the sms system in our enterprise the next week. I would like to solve this problem before buying the licence Thanks | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 3 Registered: 08-2008 |
Hi Luciano, As a starting point, what do you see in the SMSOUT-yyyymmdd.LOG file? This should provide some more information about the HTTP error code that is occurring when NowSMS tries to submit the message. To get a more complete picture of what is happening, go to the "Serial #" page of the configuration, and enable the SMSDEBUG.LOG. Then try submitting another message, and afterward, view the SMSDEBUG.LOG. This will show the URL string that NowSMS is sending to the provider, as well as the error that is being returned back. Tell me more about what you see there (cut and paste in reply here, and xxxx out the password info), and that should give us a better idea of the problem. You mention FTP ... is the PHP API that you are also using HTTP based? It is possible that you might need to have the HTTP API enabled for your account with the provider. -- Des NowSMS Support | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 3 Registered: 08-2008 |
Hello; At SMSOUT-yyyymmdd.LOG file says: 2008-08-19 21:20:35, 48A711B6.req, 127.0.0.1, XXXXXX,OK--HTTP -api.clickatell.com:80, SubmitUser=john;Text="testtesttest" I have enabled the SMSDEBUG.LOG and I have sent a new sms. The log is: 21:29:40:531 [0] main: Now SMS/MMS Gateway v2008.06.03 Web server started on port number 8800 21:29:42:531 [2] ThreadProcessModem: HTTP - api.clickatell.com:80 21:29:42:531 [2] SenderAddressOverride: Yes 21:29:43:343 [2] WaitForSocketClose: WinSock reported ioctlsocket complete 21:29:50:375 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:29:50:390 [11] ThreadProcessConnection: Processing request / 21:29:50:390 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:29:50:390 [11] ThreadProcessConnection: Request processing complete 21:29:50:437 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:29:50:453 [12] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:29:50:453 [12] ThreadProcessConnection: Processing request /TOCFrame.htm 21:29:50:453 [12] WaitForSocketClose: WinSock reported ioctlsocket complete 21:29:50:453 [11] ThreadProcessConnection: Processing request /Send%20Text%20Message.htm 21:29:50:453 [12] ThreadProcessConnection: Request processing complete 21:29:50:468 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:29:50:468 [11] ThreadProcessConnection: Request processing complete 21:29:50:484 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:29:50:484 [11] ThreadProcessConnection: Processing request /background.gif 21:29:50:500 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:29:50:500 [11] ThreadProcessConnection: Request processing complete 21:29:50:500 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:29:50:500 [11] ThreadProcessConnection: Processing request /logo.gif 21:29:50:500 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:29:50:500 [11] ThreadProcessConnection: Request processing complete 21:29:52:703 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:29:52:703 [11] ThreadProcessConnection: Processing request /AddrBook 21:29:52:718 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:29:52:718 [11] ThreadProcessConnection: Request processing complete 21:30:22:343 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:22:343 [11] ThreadProcessConnection: Processing request /Send%20Text%20Message.htm?PhoneNumber=XXXXXXXXX&Text=hello+world&InfoCharCounte r=&PID=&DCS=&DestPort=&DelayUntil=&Submit=Submit 21:30:22:343 [11] Debug: 1 recipient entries 21:30:22:343 [11] ThreadProcessConnection: Before message loop 21:30:22:343 [11] ThreadProcessConnection: Before message loop 21:30:22:343 [11] ThreadProcessConnection: Begin message loop 21:30:22:406 [11] ThreadProcessConnection: End message loop 21:30:22:406 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:22:406 [11] ThreadProcessConnection: Request processing complete 21:30:22:421 [2] ThreadProcessModem: Processing 48A711B7.req... 21:30:22:812 [2] ThreadProcessModem: GET /http/sendmsg?api_id=XXXXXX&user=XXXXXXX&password=XXXXXX&to=XXXXXX&text=hello%20 world HTTP/1.1 User-Agent: Now SMS/MMS Gateway v2008.06.03 Host: api.clickatell.com Accept: */* Connection: close 21:30:23:265 [2] HttpResponseWait: Chunked response Ok 21:30:23:265 [2] ThreadProcessModem: HTTP/1.1 200 OK Date: Tue, 19 Aug 2008 19:30:25 GMT Server: Apache/2.2.3 (Red Hat) X-Powered-By: PHP/5.2.5 Connection: close Transfer-Encoding: chunked Content-Type: text/html ERR: 114, Cannot route message 21:30:23:265 [2] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:37:734 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:37:734 [11] ThreadProcessConnection: Processing request / 21:30:37:750 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:37:750 [11] ThreadProcessConnection: Request processing complete 21:30:37:796 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:37:796 [12] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:37:796 [12] ThreadProcessConnection: Processing request /Send%20Text%20Message.htm 21:30:37:796 [11] ThreadProcessConnection: Processing request /TOCFrame.htm 21:30:37:812 [12] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:37:812 [12] ThreadProcessConnection: Request processing complete 21:30:37:812 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:37:812 [11] ThreadProcessConnection: Request processing complete 21:30:37:875 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:37:875 [11] ThreadProcessConnection: Processing request /background.gif 21:30:37:890 [12] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:37:890 [12] ThreadProcessConnection: Processing request /logo.gif 21:30:37:890 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:37:890 [11] ThreadProcessConnection: Request processing complete 21:30:37:890 [12] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:37:890 [12] ThreadProcessConnection: Request processing complete 21:30:38:656 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:38:656 [11] ThreadProcessConnection: Processing request / 21:30:38:656 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:38:656 [11] ThreadProcessConnection: Request processing complete 21:30:38:703 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:38:703 [11] ThreadProcessConnection: Processing request /TOCFrame.htm 21:30:38:718 [12] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:38:718 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:38:718 [11] ThreadProcessConnection: Request processing complete 21:30:38:718 [12] ThreadProcessConnection: Processing request /Send%20Text%20Message.htm 21:30:38:718 [12] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:38:718 [12] ThreadProcessConnection: Request processing complete 21:30:38:750 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:38:750 [11] ThreadProcessConnection: Processing request /background.gif 21:30:38:750 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:38:750 [11] ThreadProcessConnection: Request processing complete 21:30:38:750 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:38:750 [11] ThreadProcessConnection: Processing request /logo.gif 21:30:38:765 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:38:765 [11] ThreadProcessConnection: Request processing complete 21:30:39:312 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:39:312 [11] ThreadProcessConnection: Processing request / 21:30:39:312 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:39:312 [11] ThreadProcessConnection: Request processing complete 21:30:39:328 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:39:328 [12] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:39:328 [11] ThreadProcessConnection: Processing request /Send%20Text%20Message.htm 21:30:39:328 [12] ThreadProcessConnection: Processing request /TOCFrame.htm 21:30:39:343 [12] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:39:343 [12] ThreadProcessConnection: Request processing complete 21:30:39:343 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:39:343 [11] ThreadProcessConnection: Request processing complete 21:30:39:375 [11] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:39:375 [11] ThreadProcessConnection: Processing request /background.gif 21:30:39:375 [12] ThreadProcessConnection: Processing connection from 127.0.0.1... 21:30:39:375 [12] ThreadProcessConnection: Processing request /logo.gif 21:30:39:375 [12] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:39:375 [12] ThreadProcessConnection: Request processing complete 21:30:39:375 [11] WaitForSocketClose: WinSock reported ioctlsocket complete 21:30:39:375 [11] ThreadProcessConnection: Request processing complete I said that, If I put the (user/password/api_id) at a PHP API (on a FTP server) works correctly (The sms arrive to the mobile) But don´t work at Nowsms (At the web, the sms appears as sended, but the sms don´t arrive to the mobile... I am interesed that it works at Nowsms I wait your help. Thanks | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 35 Registered: 08-2008 |
One of the challenges with HTTP based SMSC connections is that there is no standard for how a service provider reports errors. In the debug log, I can see that when NowSMS submits the message to Clickatell, Clickatell returns an OK response, but with the following text:
Obviously this is an error ... but I don't know what it means in the context of Clickatell's service. I did check their documentation, however, and found the following explanation of this error code:
You might want to try some direct URL submissions to Clickatell in your browser... http://api.clickatell.com/http/sendmsg?api_id=XXXXXX&user=XXXXXXX&password=XXXXX X&to=XXXXXX&text=hello%20world (all of the above should be on one line with no spaces ... replace the XXXX with what is appropriate for your Clickatell account.) Once you can get that working from your browser, and determine what needs to be changed, that should be enough information to get it working from within NowSMS. -- Des NowSMS Support | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 4 Registered: 08-2008 |
Hello, I have solucionated the problem. I send an e-mail to clickatell and the problem was that I didn´t configure the IP Block. I want now, If I can enable the option "Max message per day" "Max message per month" that appears when I push EDIT USER. I see a similar box at SMS USER but it affect to all my users. I want put this data individually. User per user | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 42 Registered: 08-2008 |
Hello again! That's good news. To enable the limits, you need to check "Enable message sending limits on user accounts" on the "SMS Users" page of the configuration. Whatever values you define here will be the DEFAULT settings for all defined user accounts. Within individual user accounts, it is then possible to either use the default limit, or to set a higher or lower limit for just that account. -- Des NowSMS Support | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 5 Registered: 08-2008 |
Hello; The option that I want to enable is the next:  I don´t know activate this. The activation box cannot be marked because it isn´t illuminated I need help thanks | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 7656 Registered: 10-2002 |
Indeed, that is confusing. Put in some values for "Max Messages Per Day" and "Max Messages Per Month" no the "SMS Users" page. These values will be used as defaults. And this will then enable the per account settings that can override the defaults for individual accounts. -bn | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 6 Registered: 08-2008 |
Hello; I would like to activate this option for: User A who have 30 credits can send only 2 sms/day User B who have 65 credits can send only 9 sms/day User C who have 90 credits can send only 12 sms/day User D who have 98 credits can send only 18 sms/day For it, I want to activate the option that I have surrounded up, in the image can I do it? thanks | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 49 Registered: 08-2008 |
Yes. You can do this. However, YOU MUST supply default values for "Max Messages Per Day" and "Max Messages Per Month" on the "SMS Users" page. Put any non-zero value for those fields. For example, 100 and 1000. The checkbox alone is not enough to enable limits, you must also define default limits. Once default limits are defined, the per-user settings will then be enabled, and you can then define specific limits for individual accounts which override the defaults. -- Des NowSMS Support | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 7 Registered: 08-2008 |
Hello; I have do it, thanks Des. I have another problem. Can I change "Now SMS/MMS gateway " that appears at login window, for the name of the platform of my company?  I don´t known change it | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 53 Registered: 08-2008 |
On the "MMSC" page of the configuration, set the "Local Host Name or IP Address" to a valid host name for the server. This host name will be displayed instead of the text that you are seeing. (Technically it should be a host name that is sent in this authentication request, but if none is configured, we send this text.) -- Des NowSMS Support | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 8 Registered: 08-2008 |
Ok Can I put a limit for each user Can send a sms (160 characters) Actually each user can send sms of 400 characters and I would like put a rectriction for the users. They will be send sms (160 characters/max) thanks | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 59 Registered: 08-2008 |
No. But if someone sends a message of 400 characters, that will count against their quota as 3 messages, because that is how many physical SMS are required. That said ... if you are only using our web forms for submitting messages, I suppose you could edit the HTML Template (Send Text Message.htm) to impose a max length on the textarea part of the form. That's a little complicated, but if you are so inclined, the following web site has an example of using JavaScript to do this: http://psacake.com/web/js.asp -- Des NowSMS Support | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 9 Registered: 08-2008 |
ok. I have put it´s thanks. But I´m looking for, a php script for my clients. For configure this script I must put on: - Hostame: "mydomain.com" - Username:"the username that I have created at Nowsms sms-users" - Password:"the client´s password" I don´t find It, Can you help me to find this php script, ready to work, I will only put (hostame,user,pass) thanks | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 72 Registered: 08-2008 |
There's a PHP script here: http://support.nowsms.com/discus/messages/1/867.html You pass it the NowSMS server name (or IP address), port number, user account and password, and message text. | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 10 Registered: 08-2008 |
Hello, I can´t work this file I am looking for two files: -Sms.html: Has 2 boxes: number of destination and text. -Send.php: Contains the hostname, user, password of the now sms gateway This is send.php ( http://support.nowsms.com/discus/messages/1/867.html ) but I really want the sms.html | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 11 Registered: 08-2008 |
Hello I found the sms.html. Its work correctly but, when the sms is sended it returns a short information about the account ¿Which parametre I must delete at send.php for it doesn´t return this information? auth: "my user":"mypass" auth: XXXXXXXXXXXXXXXXXX= HTTP/1.0 403 Forbidden Content-type: text/html Expires: Tue, 01 Jan 1980 1:00:00 GMT Cache-Control: no-cache This message appears up (close to the send report) when I send a sms and when the accounts credit is 0 thanks | |||
| Luciano Blanquero New member Username: Blanquero Post Number: 12 Registered: 08-2008 |
Hello I have managed to isolate the problem How can I modify the page (at Nowsms) where this information goes out? Error: Message Quota Exceeded Because at this page also appears : auth: "my user":"mypass" auth: XXXXXXXXXXXXXXXXXX= HTTP/1.0 403 Forbidden Content-type: text/html Expires: Tue, 01 Jan 1980 1:00:00 GMT Cache-Control: no-cache If I put a public script php I don´t want that the user and password will be show at the public How can I edit this page? because I don´t find it and I don´t find the payment page for buy a licence for NowSMS | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 82 Registered: 08-2008 |
Last question in this thread duplicated here: http://support.nowsms.com/discus/messages/1/24249.html See response in that thread. | |||
