Problem sending MMS, alert but no message

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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through January 22, 2009 » Problem sending MMS, alert but no message « Previous || Next »
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Gustav
New member
Username: Gustav

Post Number: 1
Registered: 11-2008
Posted on Thursday, November 13, 2008 - 11:37 am:   

I've installed the 60-day-trial version and look pretty user friendly but I've encountered some problems sending MMS messeges. I using a GSM phone/modem and I receive the message alert on my mobile but can't download it to my phone. I the other hand, when I send an MMS message from one phone to the other, every thing work perfectly. Do have any ideia what could be happining? Would this require me to contact my mobile service provider?

Thanky again for yor help!
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 7684
Registered: 10-2002
Posted on Thursday, November 13, 2008 - 11:25 pm:   

The default configuration for NowSMS is to act as a direct delivery MMSC. That won't work with most mobile operators. It is necessary to configure NowSMS to route MMS messages via the operator MMSC with the modem. For more background information on how MMS works, see http://www.nowsms.com/howmmsworks.htm.

The following link has more information about configuring NowSMS to route MMS messages via the operator MMSC with a modem:

http://www.nowsms.com/documentation/ProductDocumentation/mms_notifications_and_c ontent/Connecting_to_operator_MMSC.htm

Basically, you need to define an "MMSC Routing" connection that routes via the modem. Then, you establish that route as your "Default Route" on the "MMSC Routing" page.

-bn

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