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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through January 22, 2009 ⬆ |
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| Author | Message | |||
| Mahaboob Basha New member Username: Basha Post Number: 1 Registered: 11-2008 |
i am trying out the trial version of now sms. iam able to send messeges but iam not able to see received messegs in Services option .Under Services option-> View LogFiles it is not showing any sms-in folder but it is showing only sms-out ans smsweb folders..and where shoud i need to write the script for ReceivedSMS Command table.. | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 7693 Registered: 10-2002 |
Hi, What type of SMSC connection do you have? Do you have "Receive SMS Messages" checked under "Properties" of the SMSC connection in the "SMSC" list? Is it a GSM modem? If so, what device is the modem? If it is a Nokia phone, then most Nokia phones, unfortunately, do not support receiving SMS messages via the GSM modem interface. They support sending only. If it is a different device, then sometimes changing the setting for the "SMS Message Storage" option will produce better results. Most dedicated modem devices work best with "SMS Message Storage" = "Direct to Modem". -bn | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 7694 Registered: 10-2002 |
Follow-up. I see you posted this question several times (sorry that we have been a bit slow in responding this week). I deleted the other threads so that all of the conversation would be in a single thread. In one of your other postings, you added the following additional information:
In this posting you mention it is a mobile. I'm guessing there is a good chance that it is a Nokia phone. Unfortunately, if it is a Nokia Series 60 (Symbian) phone ... or any other Nokia phone manufactured since about 2Q 2005, Nokia does not support routing received SMS messages over the GSM modem interface in these devices. So there may be nothing that you can do. If it is another type of modem device, then my other advice would apply. By default, if you have no 2-way commands defined, the messages would still arrive in the SMS-IN directory, and you would see an SMSIN-yyyymmdd.LOG (just like you see the SMSOUT-yyyymmdd.LOG for sent messages). So it sounds like your system is not seeing received messages. I'm guessing that it is a Nokia phone issue, but if it is a different device, then we can try to troubleshoot further. -bn | |||
