Unknown Error 0x00000422:

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Robert Stadelmann
New member
Username: Zoombak

Post Number: 1
Registered: 04-2009
Posted on Wednesday, April 22, 2009 - 04:29 pm:   

It appears that I am getting the request in to the NowSMS server as shown in the SMS IN logs....but the SMS out logs show an Unknown Error 0x00000422 and keeps wanting to retry.....what is causing this?

Thanks!!


Unknown Error 0x00000422:

2009-04-20 22:32:45,47410A74.req,xx.xx.xx.xx,12035133200,Unknown Error
0x00000422 -- SMPP -
xx.xx.xx.xx:8100,SubmitUser=xxxxx;Sender=short code;Text="You have opted
to receive SMSs from Zoombak. You must text Y to (shortcode) now to confirm.
Std rates/other charges may apply, support@zoombak.com"
2009-04-20 22:39:39,47410B09.req,xx.xx.xx.xx,12035133200,Unknown Error
0x00000422 -- SMPP -
xx.xxx.xx.xx:xx,SubmitUser=unetdms;Sender=short code;Text="You have opted
to receive SMSs from Zoombak. You must text Y to short code now to confirm.
Std rates/other charges may apply, support@zoombak.com"
2009-04-20 22:56:13,47410C79.req,xx.xx.x.xx,12035133200,Unknown Error
0x00000422 -- SMPP -
xx.xx.x.xx:8100,SubmitUser=unetdms;Sender=short code;Text="You have opted
to receive SMSs from Zoombak. You must text Y to short code now to confirm.
Std rates/other charges may apply, support@zoombak.com"

101 Retry Pendings--WHY??? It seems to be blocking the SMS Out to the Agggregator to delivery to the Mobile handset.
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 690
Registered: 08-2008
Posted on Monday, April 27, 2009 - 06:32 pm:   

Hi,

That is a provider specific error code. We should probably change the text to see "Provider Specific" instead of "Unknown" to avoid some confusion.

Unfortunately, since this is provider specific, we don't know what the error code means for that particular provider. SMPP defines a range of error codes where providers can add their own error codes.

If, by chance, the provider is mBlox, this code is defined in their documentation as "Destination please try again" (that is literally what it says in the documentation, we don't have any further information on what it means). This code would mean something else on other providers, because it is provider specific.

If you need to adjust the SMPP retry error handling, there is information here: http://blog.nowsms.com/2007/06/smpp-error-code-handling-in-nowsms.html

It sounds like this is a temporary error where mBlox is saying to try again later, so that is what NowSMS is doing. More information on how NowSMS retries can be found in the above link.


--
Des
NowSMS Support

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