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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through September 26, 2009 ⬆ |
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| Author | Message | |||
| Julio da Silva |
We have a problem that started recently, where some of our customers are now getting long text messages split into two with long number at the front of the message. I believe the long number is used to id the messages and sew them back together into one long message. I sent two messages, one 160 characters long, and one 170 characters long. Here is what I see in the sysout.log 2009-06-25 13:22:48,49AE8AAC.req,10.191.1.184,14167264149,OK -- COM3:,Text="11111111112222222222333333333344444444445555555555111111111122222222 22333333333344444444445555555555111111111122222222223333333333444444444455555555 556666666666" 2009-06-25 13:23:26,SAR-14167264149-49ae8aae-2-1.req,10.191.1.184,14167264149,OK -- COM5:,Binary=1;UDH=050003BF0201;Data=62B1582C168BC56231994C2693C96432996C369BCD6 6B3D96C36A3D168341A8D46A3D16AB55AAD56ABD56AB5582C168BC562B1584C2693C96432994C269 BCD66B3D96C369BCD68341A8D46A3D168B45AAD56ABD56AB55A2D168BC562B1582C1693C96432994 C2693C966B3D96C369BCD66331A8D46A3D168341AAD56ABD56AB55AAD56B3D96C 2009-06-25 13:23:29,SAR-14167264149-49ae8aae-2-2.req,10.191.1.184,14167264149,OK -- COM5:,Binary=1;UDH=050003BF0202;Data=6C369BCD66B3DD6EB7DBED76BBDD6E | |||
| Bryce Norwood - NowSMS Support Board Administrator Username: Bryce Post Number: 7815 Registered: 10-2002 |
Hi, The log entries are normal. Since you are sending via a modem, I'm suspecting the problem is with your carrier SMSC ... specifically with the UDHI (user data header indicator) flag being lost in transit. The UDH is binary information that can be present in a message for a variety if purposes...it is always used for long messages. I would suggest that you try sending a long message from an SMS client in a mobile phone to try to verify that the problem is not specific to NowSMS. I also notice that you appear to be sending to Canadian numbers. I have seen some past problems in Canada related to UDH being lost which were SIM specific (inexplicably). So if the phone test works ok for sending, try moving the SIM from the modem to a phone to see if the problem follows the SIM. -bn | |||
