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Anonymous
 
Posted on Friday, March 26, 2004 - 05:23 pm:   

hi!
I installed the nowsms using gsm modem
and i tried to send an sms from a phone to the nowsms.
and i haven't the message
what is wrong?
thanks
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 2220
Registered: 10-2002
Posted on Monday, March 29, 2004 - 07:32 pm:   

What is the GSM modem that you are using? (Phones that use the Symbian OS, such as the Nokia 6600/6620/3650/7650/92x0, do not support receiving SMS messages over the GSM modem interface.)

Other things to check:

Go to the "SMSC" page of the NowSMS config, highlight your modem definition, and press "Properties". Make sure that "Receive SMS Messages" is checked.

On the "2-way" page, make sure that "Process Received Messages" is checked. However, for troubleshooting purposes, remove all commands from the "Received SMS Command Table".

Send another message in to the modem. Does a file appear in the SMS-IN subdirectory? If yes, then try defining a command again.

The most common problems that we see in this area are:

1.) Attempting to use one of the phones that do not support receiving SMS over the GSM modem interface (such as Symbian OS phones mentioned above, also the Nokia D211).

2.) A problem in the definition of the "Received SMS Command Table". A lot of people try to define commands that will open a window on the PC screen ... however NowSMS runs as a service, and it cannot open windows on the desktop. It is designed to run executable programs or connect to HTTP scripts in the background.

3.) Sending to the wrong phone number. You might want to put the SIM from the modem into a phone for a few minutes and verify that you are able to receive SMS messages sending to that phone number with the SIM in an actual phone.

If this doesn't help you, then let me know what GSM modem you are using.

Also, try enabling the NowSMS debug log, which you can do by manually editing SMSGW.INI, and adding Debug=Yes under the [SMSGW] section header. Then restart the service, and send in another message. Post the resulting SMSDEBUG.LOG that is generated.

-bn