Receiving SMS and 2-Way SMS Not Working in NowSMS 2009

Receiving SMS and 2-Way SMS Not Working in NowSMS 2009 SearchSearch
Author Message
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 1029
Registered: 08-2008
Posted on Friday, July 10, 2009 - 07:53 pm:   

We've received a report from a customer who upgraded from NowSMS 2008 to NowSMS 2009 where received SMS messages were no longer routed to their 2-way commands.

If you experience a problem like this, try changing the "SMS Message Storage" setting under "Properties" of the modem in the "SMSC" list of NowSMS.

There were changes in how NowSMS 2009 polls modems for new messages. These changes are to improve performance for situations where aggressive polling of the modem by NowSMS may have slowed down the modem's ability to process received messages.

In this particular case, with a Samsung SGH-T609 phone as the modem, the problem was resolved by changing the "SMS Message Storage" setting to "SIM Card". However, different modem devices may work better with different settings, so it is best to try different settings to determine the setting that works best with a particular modem.

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Des
NowSMS Support