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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through September 26, 2009 ⬆ |
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| Author | Message | |||
| vikram xtpl New member Username: Vikram_xtpl Post Number: 3 Registered: 07-2009 |
Hi NOW SMS support team, I am using NOW SMS gateway for sending and receive sms. I am using Model: 600+ GPRS Wireless Modem. for sending and receiving sms but it will not working properly as I am unable to send and receive sms through that GSM modem. Can u plz tell me that is this modem is work with NOW SMS gateway? | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1198 Registered: 08-2008 |
> Hi, Who is the manufacturer of this modem? What errors does NowSMS report? Have you tried changing the SMS access setting in the properties of the modem in NowSMS to be GSM? -- Des NowSMS Support | |||
| vikram xtpl New member Username: Vikram_xtpl Post Number: 4 Registered: 07-2009 |
> > > > Thanks for the reply. I am sending you the details of the GSM Modem which= I > am using. When I was trying using this modem with Airtel and Aircell Serv= ice > provider , the web interface show me the message that message has been s= end > but actually I didn't get it on phone. Previuosly I was using Sony Errics= on > 810i as a GSM modem for trial which work perfectly fine but for perment > solution my client purchased this modem. > Kindly guide me accordingly and let me know what exactly the problem. Thanks. > > USB EDGE WIRELESS MODEM > > > > Inquire Now > *description : * > > EDGE USB PORT WIRELESS MODEM is the first item in the EDGE production > system that produced. It is the data card with USB interface with the fix= ed > antenna. It supports the data speed up to 236.8kbps in the EDGE network. > Quad-band:GSM850,EGSM900,DCS1800,PCS1900 > USB interface,supports instant plug and play > EGPRS 236.8kbps high-speed data performance > GPRS/GSM data speeds to 85.6 kbps > Supports voice,SMS and fax function > Supports Windows XP,2000 > Dimension87*48*34 MM > USB EDGE WIRELESS MODEM > Shenzhen Intekcn Electronic Co., Ltd. > > > | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1209 Registered: 08-2008 |
Hi, I'm sorry, but I have no information about that modem. What happens when you try to use the modem with NowSMS? What error does NowSMS report? Also ... in NowSMS, on the "SMSC" page, select the modem and press "Properties". Try to change the "SMS Access" setting to "GSM". On some networks with some modems, only the "GSM" setting will work for sending messages. -- Des NowSMS Support | |||
| vikram xtpl New member Username: Vikram_xtpl Post Number: 5 Registered: 07-2009 |
> > > > Thanks for the Reply. I tried by changing the setting from default to GSM > but still no working. When I add the modem in SMSC and test the modem > it,Sometimes show me message that modem is installed successfully and > somestimes show me Error *unable to access modem at COM3:-- Error 20 -- > The process cannot access the file because it is being used by another > Process. * > > After installing the modem I tried sending and receive sms through Now > SMS gateway but still I didn't receive any sms on my mobile*.*Can you > please suggest me GSM Modems which work perfectly fine with Now SMS gatew= ay. > > > > | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1214 Registered: 08-2008 |
The above error can indicate that there is other software installed which is using the modem. In many cases, these modems include software that tries to automatically connect to and activate the modem when your computer is started. Usually, if such software is installed, you will often find an icon for the software in the Windows "tray" (right side of the task bar, near the date & time). As the software for every modem manufacturer is different, how you stop the modem software from loading automatically will be different. I would be curious to see an SMSDEBUG.LOG from NowSMS, as it might give me some ideas of other things to suggest to you. To enable the SMSDEBUG.LOG, there is a checkbox on the "Serial #" page. The SMSDEBUG.LOG cannot be posted via e-mail, you need to visit the discussion board link to upload it as an attachment. For recommended USB stick modems, I personally use the Option ICON 322, which is very fast. I have also heard very good comments from customers about other Option ICON and GlobeTrotter modems. I have also heard very good comments about the Novatel MC950D. We have a Huawei USB stick modem running at one of other sites, but I don't remember the model. I've generally heard good things about USB stick modems from both Huawei and ZTE, but I don't have any specific model number information. The SonyEricsson MD300 is also a very good modem. I almost forgot to mention it. It did require an update to NowSMS before it would work properly. There is an update at http://www.nowsms.com/download/nowsmsupdate.zip which fixed a compatibility problem with the MD300. You may want to try that update, as there may be a similar issue with the modem you are trying. -- Des NowSMS Support | |||
