NowSMS user stats not showing?

NowSMS user stats not showing? SearchSearch
Author Message
Nikos Mavrakis
New member
Username: Nmavra

Post Number: 34
Registered: 05-2007
Posted on Tuesday, November 24, 2009 - 09:36 am:   

Hello,
We have set up 2 users in order to experiment with quotas, user queues etc, however although the NowSMS service is working normally (i.e. we can send SMS from each user) when we click on stats a window appears but it doesn't show anything.

Is there something I need to setup in order for the statistics to appear? I also upgraded to the latest version (October 28th) but the issue remains.

Any thoughts on this?
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 1453
Registered: 08-2008
Posted on Tuesday, November 24, 2009 - 06:31 pm:   

Hi Nikos,

I believe I've seen this before.

If "Require authentication for web interface" is not enabled, then any user account information is ignored for HTTP submissions. So there won't be any user stats.

(SMPP users should still have stats.)

Hopefully that is the problem that you are experiencing, and you just need to enable that setting. (Just be sure that when you do this, any of your automated processes include user information.)

--
Des
NowSMS Support
Nikos Mavrakis
New member
Username: Nmavra

Post Number: 35
Registered: 05-2007
Posted on Wednesday, November 25, 2009 - 08:47 am:   

Ok Des, thanks for your reply!