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NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through December 23, 2009 ⬆ |
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| Author | Message | |||
| Alexandre New member Username: Alexd Post Number: 40 Registered: 01-2008 |
Hello NowSMS support! Today i see some loging in EXCEPT.LOG like this: ------- Exception occurred in thread #44 Thread Description: ThreadProcessSMPPReceive 18.12.2009 @ 15:21 ------- Exception occurred in thread #36 Thread Description: ThreadProcessInboundSMS 18.12.2009 @ 16:05 ------- Exception occurred in thread #67 Thread Description: ThreadProcessSMPPReceive 18.12.2009 @ 16:32 ------- Exception occurred in thread #11 Thread Description: ThreadProcessModem 18.12.2009 @ 18:09 ------- Exception occurred in thread #53 Thread Description: ThreadProcessSMPPReceiveAsyncQ 18.12.2009 @ 20:24 ------- Exception occurred in thread #70 Thread Description: ThreadProcessSMPPReceive 18.12.2009 @ 21:42 ------- Exception occurred in thread #13 Thread Description: ThreadProcessInboundSMS 18.12.2009 @ 23:32 ------- Exception occurred in thread #63 Thread Description: ThreadProcessSMPPReceiveAsyncQ 18.12.2009 @ 23:45 ------- And last time i see GUI of NowSMS is ver slowly works...i stop service and GUI it`s work fine..start...some time it`s work normaly but after 20-30 min again... And second moment when in INBOUND directory more then 400k files GUI and service working slowly too and in INBOUND folder many .rct files, that is problem of NowSMS or our SMSC ? | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1580 Registered: 08-2008 |
Something very bad is happening. Have you made any changes on your system recently? I don't know where to start, but if you have more than 400K files in the inbound directory, that is likely to be a problem. *.RCT files are receipts that cannot be resolved. Perhaps the receipt tracking database is corrupt. The receipt tracking database is in the SMPPDATA directory. A new database is created every day. It looks like you are close to crossing over the midnight hour, and a new one will be created on 19.12.2009. The file name for the tracking database file is YYYYMMDD.DB. You may need to delete/rename 20091218.DB. Unfortunately that will leave the *.RCT files unable to resolve. I would move those inbound files elsewhere to clear the SMS-IN directory and try to get your system stabilised before seeing if there is anything that can be done with those files. -- Des NowSMS Support | |||
| Alexandre New member Username: Alexd Post Number: 41 Registered: 01-2008 |
hmmm...as i see .rct files from other SMSC is normaly parsing by NowSMS but from one SMSC it`s some time parse sometime not... can be this problem coz SMSC send delivery report with incorrect format ? | |||
| ashot shahbazian Frequent Contributor Username: Animatele Post Number: 74 Registered: 06-2004 |
Check for the following in stuck .rct/.sms DLR files: - is there a ReceiptedMessageId in a separate line - does its value and format (hex/dec/with or no leading 0-s) match that of the respective outbound message? If it doesn't you'd have to speak to the operator so that they correct it. - do the TON for sender and dest numbers in the .rct file match that of the outbund message? In other words, if for your outbound message the source addr ton was 1, but the dest addr ton in the DLR is 0 (the number in the .rct file has no "+" sign,) that DLR would stuck in the SMS-In folder. I'm not sure how to fix it though. Perhaps there's a configuration option. The problem was introduced in some of the relatively new releases. In v.2007, DLR worked regardless of the TON. Hope this helps. | |||
| Alexandre New member Username: Alexd Post Number: 42 Registered: 01-2008 |
Thanks! tracking database was corrupted  | |||
