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SMS & MMS Technical Forum » NowSMS Support - SMS Issues (Product Support Only) » Archive through July 14, 2004 » Big Big Problem HELP HELP « Previous || Next »
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Issa Qandil
New member
Username: Issa_qandil

Post Number: 10
Registered: 05-2004
Posted on Wednesday, May 12, 2004 - 08:42 pm:   

my computer cant detict my mobile after awhile from running the program, it works got when it starts then everything blow up
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 2588
Registered: 10-2002
Posted on Wednesday, May 12, 2004 - 09:04 pm:   

What is the error message?
Issa Qandil
New member
Username: Issa_qandil

Post Number: 14
Registered: 05-2004
Posted on Wednesday, May 12, 2004 - 09:09 pm:   

Unable to access modem,ensure that it is powered on and passed diagnostic tests...and it removes the modem that was added before(after is was running good)...i ensured that the mobile is connected to the computer and it is powered on .... the problem is solved when i restart the computer again but that is not a solution for that problem why it stop working after it was
Bryce Norwood - NowSMS Support
Board Administrator
Username: Bryce

Post Number: 2605
Registered: 10-2002
Posted on Friday, May 14, 2004 - 04:29 am:   

Usually there is another error message that is displayed before this one.

It indicates the specific error that occurred.

However, if there is no error message displayed before "Unable to access modem, ensure that it is powered on and passes diagnostic tests", then this suggests that you are configured to connect to the modem as a COM port (e.g., COM1: instead of a named modem driver).

If you experience this error condition when configured to connect directly to a COM port, then this indicates that another application has opened up access to the modem. And only one application can have the modem port open at a time.

Nokia's PC Suite software is notorious for periodically scanning ports and grabbing modem ports.

What is the modem, and how is it connected to the PC?

(And if you do not want to remove the modem from the list, hit Cancel.)

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