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Carl Aquino
New member
Username: Csharp

Post Number: 1
Registered: 02-2010
Posted on Sunday, February 07, 2010 - 03:28 pm:   

I am receiving error from my application log after sending SMS with "Timeout expired". The thing is we received the SMS but result from the log is "timeout expired" any idea?
Thanks. This one killing me..
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 1765
Registered: 08-2008
Posted on Monday, February 08, 2010 - 07:30 pm:   

Hi Carl,

Where are you seeing this "Timeout expired"?

What is the exact text?

What is the SMSC connection that is being used?

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Des
NowSMS Support
Carl Aquino
New member
Username: Csharp

Post Number: 2
Registered: 02-2010
Posted on Monday, February 15, 2010 - 05:30 am:   

There is webservice that is sending the SMS. I am executing that and it will return a value. From the Try..Catch validation if the webservice failed it goes to catch with the message "The operation has timeout". The problem is sometimes it sends the SMS and most often not.
What is SMSC connection?
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 1798
Registered: 08-2008
Posted on Monday, February 15, 2010 - 10:34 pm:   

The web service that is sending the SMS ... is this web service making an HTTP request to a NowSMS server?

How many recipients are there for the SMS?

What is the version of NowSMS?

If you are using a version of NowSMS prior to 2007, you may need to either increase the timeouts in your web service ... or group your message submissions into smaller groups of recipients (for example, 10000 recipients per submission).

NowSMS 2007 and later have a queueing mechanism that handles prevents this problem.

If this does not answer your question, I need more information on your configuration ... such as answers to my questions above.

An SMSDEBUG.LOG from NowSMS would be helpful. (The SMSDEBUG.LOG is enabled with a checkbox option on the "Serial #" page of the configuration dialog.)

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Des
NowSMS Support