| Problem about HUAWEI E1552 |  Search
|
|
NowSMS Support Forums ⬆ NowSMS Support - SMS Issues ⬆ Archive through April 12, 2010 ⬆ |
◄ ► |
| Author | Message | |||
| Deviance New member Username: Coajack258 Post Number: 6 Registered: 05-2009 |
I got a HUAWEI E1552.. In the first place I can successfully add my huawei e1552. Then its running/sending well... BUT... When NowSMS is attempting to "TimeToTest blahblah" it will get an error saying like "Make sure you modem was turn on blahblah" after this error i just add again the modem.. I'm tired on keep watching NowSMS to say that the modem is unreachable... In SMSC tab the "Reboot when modem is blahblah" is not working... How can I solve this problem? | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1814 Registered: 08-2008 |
Hi, Something is causing the modem firmware to crash. I suspect it is a similar problem to what we encountered when testing the Huawei E160. I spent about a week testing the Huawei E160, and basically the modem would crash every few hours (and sometimes sooner), requiring a system reboot. I tried firmware updates and all kinds of different tests. I noticed that most of the modem crashes occurred when a new SMS message was received by the device. I gave up on the modem and wrote a nasty review of it. Then I handed the modem over to one of my colleagues. He found that the problem was that the Huawei modem expects that the software that comes with the modem is running all of the time, and wrote an explanation of the problem here, with advice: http://blog.nowsms.com/2009/10/sms-and-mms-with-huawei-e160-usb-modem.html After following the steps in that article, we had good test success with the E160. I suspect the E1552 may have similar issues. If this does not resolve the problems, there are a few things that can be tried: 1. Edit SMSGW.INI, and under the [SMSGW] header, try adding ModemMaxBytesPerSend=1 2. Edit SMSGW.INI, and under the [Modem - your driver name] header, add OldPollingLogic=Yes 3. Use the "Reboot system if this modem is not accessible" option to reboot if the modem goes offline. (You say this is not working, and I'd like to know more about this. What version of Windows? What version of NowSMS? Can I see an SMSDEBUG.LOG?) If you try #1 and #2, restart the NowSMS service after editing SMSGW.INI for the new setting to take effect. And if you want to look at alternative modems, you can see some reviews at http://blog.nowsms.com/search/label/GSM%20modem -- Des NowSMS Support | |||
| Deviance New member Username: Coajack258 Post Number: 7 Registered: 05-2009 |
I did update my HUAWEI 1552 it seems the error is gone. I've read the 1st link u give, its seems we need to set the HUAWEI dashboard on startup that's for me is not good. Cuz when u set the dashboard to startup all messages receive by the modem NowSMS will not process them.. What i did is i made a simple program to block the dashboard when NowSMS service is active. This seems good to me. I notice that if NowSMS will restart the modem then all modem drivers and software will be uninstalled and then install it again after finish installing dashboard will popout. For me its better to put a HUAWEI Modem dashboard blocker when NowSMS will service is active. Yeah the 'reboot' is not working on me... I have a Windows XP - SP3... and I want a tip for ERROR Delays... Can i set NowSMS to process fast the error, For example in my queues there is a 10 request with dsame phonenumber that causing Error '500' (For nokia phones this error 500 is 'Message sending failed') heres my SMSGW.ini [SMSGW] Debug=Yes LogDirectory=E:\SMS Gateway 2009\Logs\ DebugLogDirectory=E:\SMS Gateway 2009\DebugLogs\ QDir=E:\SMS Gateway 2009\Queues\ SMSInDir=E:\SMS Gateway 2009\SMSIn\ DelayAfterSend=0 DelayAfterError=0 RetryDelay=0 RetryDelayMultiplier=0 RetryMaxAttempts=0 ErrorQRetainDays=0 WebAuth=No WebMenu=Yes WebPort=8800 SeparateUserQueues=Yes ReceiveSMS=Yes ReceiveMMS=No ReceiveSMSCharset=utf-8 ReceiveSMSCommand1=* "E:\SMS Gateway 2009\smsgrouper.exe" /s @@SENDER@@ /r @@RECIP@@ /t @@FULLSMS@@ Yes ConfigurationUpdateTriggerRestart=20100219161436 Modem1=HUAWEI Mobile Connect - 3G Modem [Modem - HUAWEI Mobile Connect - 3G Modem] SMSAccess=GSM ReceiveSMS=Yes ReceiveMMS=No RebootOnModemError=Yes ReceiveTo=Direct AllowPhase2Plus=No Route1=+63905* Route2=+63906* Route3=+63915* Route4=+63916* Route5=+63917* Route6=+63926* Route7=+63927* Route8=+63935* Is this setting GOOD? | |||
| Des - NowSMS Support Board Administrator Username: Desosms Post Number: 1824 Registered: 08-2008 |
RetryMaxAttempts=0 should cause NowSMS to not retry sending the message if the first attempt returns an error. Personally, I would not use this setting, because sometimes modems return a random error for no good reason. (A common cause for random failure in many modems is a message being received when the modem is trying to send. Some modems abort the send and return an error.) So I would allow at least a few retries. And I would also allow the retry delays. The retry delays specify how long before NowSMS tries the message that is being retried. This allows other messages to be processed before the failed message is tried again. Regarding the "reboot on modem error" setting not working, I am wondering if perhaps you did not allow it enough time. I believe we wait about 5 minutes retrying access to the modem, so that we can attempt soft resets before falling back to the reboot setting as a last resort. If the reboot setting is not working, I would like to see you enable the SMSDEBUG.LOG. When the reboot setting is triggered, there will be log entries labeled "RestartLocalServer". I am curious if there are error messages that are being logged which would point to why this is failing. I expect it may be a security related issue. This configuration setting is very new, so it does not have a lot of "real world" deployment yet ... but we have tested it on a variety of different environments, including XP SP3, without problem. -- Des NowSMS Support | |||
