Old Message (Deliver_SM) sent every Bind

Old Message (Deliver_SM) sent every Bind SearchSearch
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Cole Edmundson
New member
Username: Cedmundson

Post Number: 1
Registered: 06-2010
Posted on Wednesday, June 09, 2010 - 04:57 pm:   

Every single time a particular account (short code, username and password) binds to our Now SMS gateway - we immeadiately send (deliver_sm) an old SMS message.

This activity is not logged by the Now SMS log files - it is only captured with a low level protocol analyzer trace.

I need to resolve this and ensure we do not send old messages...when this account binds to our Now SMS gateway
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 2219
Registered: 08-2008
Posted on Wednesday, June 09, 2010 - 05:44 pm:   

It sounds like the client is not sending deliver_sm_resp, which would cause the message to be stuck. If there is some reason the client is confused by this message, it's message file can be manually deleted from the users/username/q directory.
Cole Edmundson
New member
Username: Cedmundson

Post Number: 2
Registered: 06-2010
Posted on Wednesday, June 09, 2010 - 05:51 pm:   

I have deleted the corresponding file in the Q folder. The file noted that the re-try attempts were "61"

Here is the body of the file without the phone numbers.

Is there a way to prevent this in the future?

[SMS]
Sender=+1XXXXXXXXXX
PhoneNumber=+1XXXXXXXX
Data=***************
pid=63
dcs=00
Binary=0
ServiceType=NOREP
ModemName=SMPP - X.X.X.X:XXXX
[ErrorDetail]
RetryCount=61
LastRetryTime=20100608112609
Des - NowSMS Support
Board Administrator
Username: Desosms

Post Number: 2220
Registered: 08-2008
Posted on Wednesday, June 09, 2010 - 05:57 pm:   

The client needs to acknowledge the deliver_sm with deliver_sm_resp. I assume it is not, otherwise the message would not be retried.
Cole Edmundson
New member
Username: Cedmundson

Post Number: 3
Registered: 06-2010
Posted on Wednesday, June 09, 2010 - 06:49 pm:   

Yes, that seems to be the case.

Thank you for your help